After Hours Call Handling Services

Type: Tender
ID: 1012705
Category: Call Center Services
Title: After Hours Call Handling Services
Clients Approx Budget: 2 Years Contract
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for After Hours Call Handling Services. The duration of the contract is 2 years.

Scope:
1. Provision of after hours telephone call handling
2. Calls answering from 5:00 pm to 8:00 am Mondays to Fridays and all Weekends, including Public Holidays
3. Provide a back-up service during normal working hours when the Centers are closed for training days.

This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United Kingdom
Posted Date: 04-11-2011

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