Type: Project
ID: 1010522
Category: Call Center Services
Title: Inbound Contact Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound contact center. We need provides that can accept inbound calls and set appointments and take messages. Providers must have excellent English speaking skills.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-03-2011
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Customer Survey Services
Type: Tender
ID: 1010516
Category: Call Center Services
Title: Customer Survey Services
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Customer Survey Services. The duration of the contract is 1 year with the possibility of further extension for 1 year.
Scope:
1. We are currently seeking a partner to work with us to survey our customers through telephone survey methodology, analyze the results and report back on key customer dissatisfaction drivers.
2. The survey is tried and tested and takes approximately ten minutes to complete.
This is an on shore and off site tender. Interested service providers are requested to contact no later than April, 26, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 22-03-2011
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ID: 1010516
Category: Call Center Services
Title: Customer Survey Services
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Customer Survey Services. The duration of the contract is 1 year with the possibility of further extension for 1 year.
Scope:
1. We are currently seeking a partner to work with us to survey our customers through telephone survey methodology, analyze the results and report back on key customer dissatisfaction drivers.
2. The survey is tried and tested and takes approximately ten minutes to complete.
This is an on shore and off site tender. Interested service providers are requested to contact no later than April, 26, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 22-03-2011
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Appointment setter/Lead generator
Type: Project
ID: 1010471
Category: Call Center Services
Title: Appointment setter/Lead generator
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setter/lead generator.
Requirements:
1. Place outbound calls to a targeted list of
prospects to set/confirm appointments for presentation.
2. Update prospect data
3. Email prospects who request more information.
4. Leave message with appropriate person.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 19-03-2011
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ID: 1010471
Category: Call Center Services
Title: Appointment setter/Lead generator
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setter/lead generator.
Requirements:
1. Place outbound calls to a targeted list of
prospects to set/confirm appointments for presentation.
2. Update prospect data
3. Email prospects who request more information.
4. Leave message with appropriate person.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 19-03-2011
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Call Center/Helpdesk Service For Educational Institution
Type: Tender
ID: 1010467
Category: Call Center Services
Title: Call Center/Helpdesk Service For Educational Institution
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for call center/helpdesk service for educational institution.
Scope:
1. Call center needs to handle inbound and outbound communications for callers contacting us.
2. Contract will be for a period of 5 years.
3. The call center must operate 24/7/365.
4. Approximate 427,000 Outbound Calls in the year of 2010.
5. In 2010, Financial Aid Office received approximately 163,500 inbound phone calls, 57,000 emails, and 8,500 chat sessions.
6. In 2010, Student Accounts received approximately 109,000 inbound calls.
7. In 2010, Technical Support received over 115,000 contacts via phone, email, Web Ticket, and chat.
This is an onshore and off site tender. Interested service providers are requested to contact no later than April, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 18-03-2011
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ID: 1010467
Category: Call Center Services
Title: Call Center/Helpdesk Service For Educational Institution
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for call center/helpdesk service for educational institution.
Scope:
1. Call center needs to handle inbound and outbound communications for callers contacting us.
2. Contract will be for a period of 5 years.
3. The call center must operate 24/7/365.
4. Approximate 427,000 Outbound Calls in the year of 2010.
5. In 2010, Financial Aid Office received approximately 163,500 inbound phone calls, 57,000 emails, and 8,500 chat sessions.
6. In 2010, Student Accounts received approximately 109,000 inbound calls.
7. In 2010, Technical Support received over 115,000 contacts via phone, email, Web Ticket, and chat.
This is an onshore and off site tender. Interested service providers are requested to contact no later than April, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 18-03-2011
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B2B Appointment Setting
Type: Project
ID: 1010460
Category: Call Center Services
Title: B2B Appointment Setting
Clients Approx Budget: 5 USD/HR
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for B2B appointment setting. We need appointment setting by cold calling. The payout will be 5 USD per hour.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 18-03-2011
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ID: 1010460
Category: Call Center Services
Title: B2B Appointment Setting
Clients Approx Budget: 5 USD/HR
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for B2B appointment setting. We need appointment setting by cold calling. The payout will be 5 USD per hour.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 18-03-2011
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Customer Satisfaction Survey
Type: Tender
ID: 1010440
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for customer satisfaction survey services. The duration of the contract is 1 year with the possibility of further extension for 1 year renewal.
Scope:
1. Survey our customers through telephone survey methodology
2. Analyse the results and report back on key customer dissatisfaction driver.
This is an on shore and off site tender. Interested service providers are requested to contact no later than April, 26, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 16-03-2011
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ID: 1010440
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for customer satisfaction survey services. The duration of the contract is 1 year with the possibility of further extension for 1 year renewal.
Scope:
1. Survey our customers through telephone survey methodology
2. Analyse the results and report back on key customer dissatisfaction driver.
This is an on shore and off site tender. Interested service providers are requested to contact no later than April, 26, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 16-03-2011
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Helpline Call Center
Type: Tender
ID: 1010423
Category: Call Center Services
Title: Helpline Call Center
Clients Approx Budget: 320000 USD/Year
Volume of Work: 14 Months Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for helpline call center. The duration of the contract is 14 months with the possibility of further extension for 2 years.
Scope:
1. Staff a 24/7, toll-free help line, available statewide, with separate lines for adults and youth.
2. Provide crisis intervention, support and information via phone, email and website
3. Volume of Calls for last year was 35000 calls.
This is an on shore and off site tender. The estimated tender value is 320000 USD/Year. Interested service providers are requested to contact no later than April, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 14-03-2011
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ID: 1010423
Category: Call Center Services
Title: Helpline Call Center
Clients Approx Budget: 320000 USD/Year
Volume of Work: 14 Months Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for helpline call center. The duration of the contract is 14 months with the possibility of further extension for 2 years.
Scope:
1. Staff a 24/7, toll-free help line, available statewide, with separate lines for adults and youth.
2. Provide crisis intervention, support and information via phone, email and website
3. Volume of Calls for last year was 35000 calls.
This is an on shore and off site tender. The estimated tender value is 320000 USD/Year. Interested service providers are requested to contact no later than April, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 14-03-2011
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