Type: Project
ID: 1009781
Category: Call Center Services
Title: Provision Of Telecalling Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telecalling service. We need telecalling for 4 hours. The calling script will be provided. The maximum time a call should take is 5 - 10 minutes. Therefore estimated 24 - 48 calls should be made.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 31-12-2010
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Appointment Setting, Lead Generation From Home
Type: Project
ID: 1009782
Category: Call Center Services
Title: Appointment Setting, Lead Generation From Home
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setting, lead generation from home. We need experienced appointment setter for an established web company. The payout will be 5 USD per appointment and double the amount 10 USD as a bonus when sale is made from your appointment.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 31-12-2010
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ID: 1009782
Category: Call Center Services
Title: Appointment Setting, Lead Generation From Home
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setting, lead generation from home. We need experienced appointment setter for an established web company. The payout will be 5 USD per appointment and double the amount 10 USD as a bonus when sale is made from your appointment.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 31-12-2010
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Motivated Telemarketing Professional
Type: Project
ID: 1009729
Category: Call Center Services
Title: Motivated Telemarketing Professional
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for motivated telemarketing professionals. We need telemarketing professional to call businesses and offer them web design services. The telemarketers must have great experience.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 27-12-2010
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ID: 1009729
Category: Call Center Services
Title: Motivated Telemarketing Professional
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for motivated telemarketing professionals. We need telemarketing professional to call businesses and offer them web design services. The telemarketers must have great experience.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 27-12-2010
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Call Answering Service
Type: Tender
ID: 1009666
Category: Call Center Services
Title: Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for call answering service.
Scope:
1. Provide telephone answering services.
2. Provision of answering service for our community hospital.
This is an on shore and off site tender. Interested service providers are requested to contact no later than January, 7, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 20-12-2010
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ID: 1009666
Category: Call Center Services
Title: Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for call answering service.
Scope:
1. Provide telephone answering services.
2. Provision of answering service for our community hospital.
This is an on shore and off site tender. Interested service providers are requested to contact no later than January, 7, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 20-12-2010
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Call Answering Service
Type: Tender
ID: 1009666
Category: Call Center Services
Title: Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for call answering service.
Scope:
1. Provide telephone answering services.
2. Provision of answering service for our community hospital.
This is an on shore and off site tender. Interested service providers are requested to contact no later than January, 7, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 20-12-2010
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ID: 1009666
Category: Call Center Services
Title: Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for call answering service.
Scope:
1. Provide telephone answering services.
2. Provision of answering service for our community hospital.
This is an on shore and off site tender. Interested service providers are requested to contact no later than January, 7, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 20-12-2010
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Inbound Call Answering Service
Type: Tender
ID: 1009644
Category: Call Center Services
Title: Inbound Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for inbound call answering service.
Scope:
1. Provision of answering service for our community hospital
2. Telephone answering service.
This is an on shore and off site tender. Interested service providers are requested to contact no later than January, 7, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 16-12-2010
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ID: 1009644
Category: Call Center Services
Title: Inbound Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for inbound call answering service.
Scope:
1. Provision of answering service for our community hospital
2. Telephone answering service.
This is an on shore and off site tender. Interested service providers are requested to contact no later than January, 7, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 16-12-2010
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Appointment Setting
Type: Project
ID: 1009615
Category: Call Center Services
Title: Appointment Setting
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setters. We need appointment setting with finance and mortgage knowledge.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
Posted Date: 15-12-2010
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ID: 1009615
Category: Call Center Services
Title: Appointment Setting
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setters. We need appointment setting with finance and mortgage knowledge.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
Posted Date: 15-12-2010
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B2B Telemarketer Needed
Type: Project
ID: 1009592
Category: Call Center Services
Title: B2B Telemarketer Needed
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for B2B telemarketing. We need experienced person to call business owners of less then 100 employees and ask a number of questions in the form of a basic script. Then e-mail them a flyer and make a follow up call. The telemarketer must be fluent in English with little or no accent.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
Posted Date: 13-12-2010
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ID: 1009592
Category: Call Center Services
Title: B2B Telemarketer Needed
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for B2B telemarketing. We need experienced person to call business owners of less then 100 employees and ask a number of questions in the form of a basic script. Then e-mail them a flyer and make a follow up call. The telemarketer must be fluent in English with little or no accent.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
Posted Date: 13-12-2010
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Telemarketer And Lead Generator
Type: Project
ID: 1009517
Category: Call Center Services
Title: Telemarketer And Lead Generator
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for experienced telemarketer and lead generator. We need telemarketing for our event and catering services. The calls must be made to corporate clients that are doing product launches, client appreciation parties, employee appreciation parties, private social events etc. The telemarketer would be critical in getting our message to the executive assistants, marketing directors and human resources managers of what we do and how we can offer a full turnkey solution to help them when such an event arises.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
Posted Date: 07-12-2010
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ID: 1009517
Category: Call Center Services
Title: Telemarketer And Lead Generator
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for experienced telemarketer and lead generator. We need telemarketing for our event and catering services. The calls must be made to corporate clients that are doing product launches, client appreciation parties, employee appreciation parties, private social events etc. The telemarketer would be critical in getting our message to the executive assistants, marketing directors and human resources managers of what we do and how we can offer a full turnkey solution to help them when such an event arises.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
Posted Date: 07-12-2010
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B2B Appointment Setting And Telemarketing
Type: Project
ID: 1009503
Category: Call Center Services
Title: B2B Appointment Setting And Telemarketing
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for B2B appointment setting and telemarketing. We need telemarketing with business owners about our security camera. Providers need to set quality appointment.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 06-12-2010
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ID: 1009503
Category: Call Center Services
Title: B2B Appointment Setting And Telemarketing
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for B2B appointment setting and telemarketing. We need telemarketing with business owners about our security camera. Providers need to set quality appointment.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 06-12-2010
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Telemarketing For Book
Type: Project
ID: 1009491
Category: Call Center Services
Title: Telemarketing For Book
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing for book. We need telemarketing for a book that supports various organizations and causes through the sale of discount books, CDs, and DVDs from our website. The calls must be made to churches, schools and other organizations or causes in search of fundraising. Calls will also be made to current customers. The telemarketer’s work is to register organization or causes into the program and to generate sales.
Requirements:
• Calls can be made from either company Skype account or salesperson’s telephone
• Must have the time flexibility to call across all US time zones plus Canada
• Should be comfortable using Microsoft Excel
• A daily call log emailed by 10:00 pm EST
• Develop familiarity with our program and products to answer customer questions
• Need to be accessible during the work day to address any issues
• Self starter who can plan out and execute an effective daily call strategy
• Idea generator who can provide me sound strategies for effective telemarketing/teleselling
• Lead generation skills would be very helpful.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 06-12-2010
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ID: 1009491
Category: Call Center Services
Title: Telemarketing For Book
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing for book. We need telemarketing for a book that supports various organizations and causes through the sale of discount books, CDs, and DVDs from our website. The calls must be made to churches, schools and other organizations or causes in search of fundraising. Calls will also be made to current customers. The telemarketer’s work is to register organization or causes into the program and to generate sales.
Requirements:
• Calls can be made from either company Skype account or salesperson’s telephone
• Must have the time flexibility to call across all US time zones plus Canada
• Should be comfortable using Microsoft Excel
• A daily call log emailed by 10:00 pm EST
• Develop familiarity with our program and products to answer customer questions
• Need to be accessible during the work day to address any issues
• Self starter who can plan out and execute an effective daily call strategy
• Idea generator who can provide me sound strategies for effective telemarketing/teleselling
• Lead generation skills would be very helpful.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 06-12-2010
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Generation Of Leads
Type: Project
ID: 1009481
Category: Call Center Services
Title: Generation Of Leads
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for generation of leads. We need names and emails of radio station sales managers. We need to contact them and collect name and email address of the general sales manager.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 04-12-2010
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ID: 1009481
Category: Call Center Services
Title: Generation Of Leads
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for generation of leads. We need names and emails of radio station sales managers. We need to contact them and collect name and email address of the general sales manager.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 04-12-2010
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Telemarketing Service
Type: Project
ID: 1009450
Category: Call Center Services
Title: Telemarketing Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing service. We will provide leads for telemarketing. We need daily reports, weekly meetings on skype.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 03-12-2010
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ID: 1009450
Category: Call Center Services
Title: Telemarketing Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing service. We will provide leads for telemarketing. We need daily reports, weekly meetings on skype.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 03-12-2010
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Third Party Billing Service
Type: Tender
ID: 1009437
Category: Billing Services
Title: Third Party Billing Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Billing Service. We are looking for provision of third party billing service.
Scope:
1. Provide professional billing service
2. Maintenance and evaluation of third party billing database
3. Collection, storage and extraction of program data.
This is an on shore and off site tender. Interested service providers are requested to contact no later than December, 6, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 01-12-2010
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ID: 1009437
Category: Billing Services
Title: Third Party Billing Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Billing Service. We are looking for provision of third party billing service.
Scope:
1. Provide professional billing service
2. Maintenance and evaluation of third party billing database
3. Collection, storage and extraction of program data.
This is an on shore and off site tender. Interested service providers are requested to contact no later than December, 6, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 01-12-2010
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Quality Fresh Business Email List
Type: Project
ID: 1009303
Category: Call Center Services
Title: Quality Fresh Business Email List
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for quality fresh Business email lists. We need the list that must contain Company Name. Web URL, Phone, Email Address, Industry, Country.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Germany
Posted Date: 22-11-2010
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ID: 1009303
Category: Call Center Services
Title: Quality Fresh Business Email List
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for quality fresh Business email lists. We need the list that must contain Company Name. Web URL, Phone, Email Address, Industry, Country.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Germany
Posted Date: 22-11-2010
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Generation Of Telecom Leads
Type: Project
ID: 1009244
Category: Call Center Services
Title: Generation Of Telecom Leads
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for generation of telecom leads. We need providers that can generate leads from Canada. The leads must contain first name, last name, address and social security number. Initially we need 5 seats.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
Posted Date: 17-11-2010
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ID: 1009244
Category: Call Center Services
Title: Generation Of Telecom Leads
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for generation of telecom leads. We need providers that can generate leads from Canada. The leads must contain first name, last name, address and social security number. Initially we need 5 seats.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
Posted Date: 17-11-2010
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Inbound And Outbound Customer Service
Type: Project
ID: 1009089
Category: Call Center Services
Title: Inbound And Outbound Customer Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for inbound and outbound customer service.
The task will include:
-answering phone calls
-reply to emails
-booking service on our database
-posting adverts
-reply to emails and live chat
-writing some short articles for our websites
-being in control of daily schedules.
TELEMARKETING TASKS
-searching for new potential customers
-calling potential customer and offering our services
-telemarketing.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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ID: 1009089
Category: Call Center Services
Title: Inbound And Outbound Customer Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for inbound and outbound customer service.
The task will include:
-answering phone calls
-reply to emails
-booking service on our database
-posting adverts
-reply to emails and live chat
-writing some short articles for our websites
-being in control of daily schedules.
TELEMARKETING TASKS
-searching for new potential customers
-calling potential customer and offering our services
-telemarketing.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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Inbound Call Answering Service For IT Company
Type: Project
ID: 1008759
Category: Call Center Services
Title: Inbound Call Answering Service For IT Company
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound call answering service for IT company. We are a website and Smartphone application development company. We need someone that can receive calls and collect basic info which must include clients name, contact info and best time to call them.
The providers must have:
1. Good phone skills; experience as telemarketer, receptionist, call center etc is highly desirable.
2. Native English speaker with a neutral American accent.
3. Basic familiarity with websites and apps for smart phones (iphone, Blackberry etc) is nice to have.
4. Basic to intermediate skills in MS Word, Excel, and Outlook (or comparable)
5. Available during normal business hours and a reliable telephone service is required.
6. It's a work-from-home opportunity.
7. Stay-at-Home moms, and college students are encourages to apply.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1008759
Category: Call Center Services
Title: Inbound Call Answering Service For IT Company
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound call answering service for IT company. We are a website and Smartphone application development company. We need someone that can receive calls and collect basic info which must include clients name, contact info and best time to call them.
The providers must have:
1. Good phone skills; experience as telemarketer, receptionist, call center etc is highly desirable.
2. Native English speaker with a neutral American accent.
3. Basic familiarity with websites and apps for smart phones (iphone, Blackberry etc) is nice to have.
4. Basic to intermediate skills in MS Word, Excel, and Outlook (or comparable)
5. Available during normal business hours and a reliable telephone service is required.
6. It's a work-from-home opportunity.
7. Stay-at-Home moms, and college students are encourages to apply.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Call Center Assessment Services
Type: Tender
ID: 1008742
Category: Call Center Services
Title: Call Center Assessment Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provider for Call Center Assessment Services.
Scope:
1. Call Center Organizational Structure Review – Review the entire organizational structure that involves call center like activities and make recommendations as to the allocation of responsibilities for different functions and processes that result in improved working efficiency and productive working relationships.
2. Call Center Operations Assessment- Assess the Call Center’s daily operations, processes, and technology by submitting each of these to rigorous review to identify shortfalls including Call Center’s efficiency based on recognized best practices for the industry. Confirm staffing requirements by first ensuring effective use of current staff then assessing if additional staff are required. Evaluate appropriateness of existing classification structure.
3. Call Center Gap Analysis- Provide an in-depth written report of the assessment’s findings, indentifying which practices and processes used by the Call Center meet or fall below industry standard based on a comprehensive review of existing call center reports, management expectations and front line employee measured performance..
4. Identify Call Center Training Needs- Identify a course of action and topics for training to close knowledge gaps including recognized common Call Center protocols as well as content information.
5. Determine Technology Needs and Costs- Make recommendation for changes to current technology uses considering best in class technology. Cost estimates should include not only cost to implement changes but also on-going costs to maintain.
6. Documented recommendations should encompass, but not be limited to the following: structure of call prompts, queue structure, call recording, call campaigning, after-hour messages, call-back appointment automation.
This is an on shore and off site tender. Interested service providers are requested to contact no later than October, 12, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1008742
Category: Call Center Services
Title: Call Center Assessment Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provider for Call Center Assessment Services.
Scope:
1. Call Center Organizational Structure Review – Review the entire organizational structure that involves call center like activities and make recommendations as to the allocation of responsibilities for different functions and processes that result in improved working efficiency and productive working relationships.
2. Call Center Operations Assessment- Assess the Call Center’s daily operations, processes, and technology by submitting each of these to rigorous review to identify shortfalls including Call Center’s efficiency based on recognized best practices for the industry. Confirm staffing requirements by first ensuring effective use of current staff then assessing if additional staff are required. Evaluate appropriateness of existing classification structure.
3. Call Center Gap Analysis- Provide an in-depth written report of the assessment’s findings, indentifying which practices and processes used by the Call Center meet or fall below industry standard based on a comprehensive review of existing call center reports, management expectations and front line employee measured performance..
4. Identify Call Center Training Needs- Identify a course of action and topics for training to close knowledge gaps including recognized common Call Center protocols as well as content information.
5. Determine Technology Needs and Costs- Make recommendation for changes to current technology uses considering best in class technology. Cost estimates should include not only cost to implement changes but also on-going costs to maintain.
6. Documented recommendations should encompass, but not be limited to the following: structure of call prompts, queue structure, call recording, call campaigning, after-hour messages, call-back appointment automation.
This is an on shore and off site tender. Interested service providers are requested to contact no later than October, 12, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Telemarketer For Generation Of Sales
Type: Project
ID: 1008638
Category: Call Center Services
Title: Telemarketer For Generation Of Sales
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for experienced telemarketer for generating sales. We need Telemarketing Company for generating sales. Generation of sales for document shredding, scanning and storage. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1008638
Category: Call Center Services
Title: Telemarketer For Generation Of Sales
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for experienced telemarketer for generating sales. We need Telemarketing Company for generating sales. Generation of sales for document shredding, scanning and storage. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Telephone Answering Service
Type: Tender
ID: 1008636
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: 270000 and 520000 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of telephone answering service. The duration of the contract is 5 years.
Scope:
1. Monitoring service for existing community alarm services. This service will be required on a 24-hour basis for every day of the contract.
2. Provider must be capable of fulfilling the call handling activities arising under this requirement.
3. Data Entry-Contractor will be required to update the service user and scheme records within your systems.
4. Call Handling - Contractor shall ensure that calls are answered courteously, in the manner agreed for the service users, and with due regard to the caller’s needs and concerns.
This is an on shore and off site tender. The estimated tender value is 27000 and 520000 GBP. Interested service providers are requested to contact no later than October, 12, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1008636
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: 270000 and 520000 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of telephone answering service. The duration of the contract is 5 years.
Scope:
1. Monitoring service for existing community alarm services. This service will be required on a 24-hour basis for every day of the contract.
2. Provider must be capable of fulfilling the call handling activities arising under this requirement.
3. Data Entry-Contractor will be required to update the service user and scheme records within your systems.
4. Call Handling - Contractor shall ensure that calls are answered courteously, in the manner agreed for the service users, and with due regard to the caller’s needs and concerns.
This is an on shore and off site tender. The estimated tender value is 27000 and 520000 GBP. Interested service providers are requested to contact no later than October, 12, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Customer Satisfaction Survey
Type: Tender
ID: 1008630
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of customer satisfaction survey.
Scope:
The following minimum services are required to complete this task:
1. Data collection, analysis, reporting
- Weighting of results to reflect actual survey population distribution
- Top line reporting for each survey group
- Cross tabulations
2. Telephone interviewing, totaling over 1400 calls
3. Extensive report writing explaining results from tables and graphs
4. Draft and final technical report shall include
- Executive Summary
- Each user group including tables and graphs
- Comparing and contrasting results from previous surveys and user groups.
This is an on shore and off site tender. Interested service providers are requested to contact no later than October, 13, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1008630
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of customer satisfaction survey.
Scope:
The following minimum services are required to complete this task:
1. Data collection, analysis, reporting
- Weighting of results to reflect actual survey population distribution
- Top line reporting for each survey group
- Cross tabulations
2. Telephone interviewing, totaling over 1400 calls
3. Extensive report writing explaining results from tables and graphs
4. Draft and final technical report shall include
- Executive Summary
- Each user group including tables and graphs
- Comparing and contrasting results from previous surveys and user groups.
This is an on shore and off site tender. Interested service providers are requested to contact no later than October, 13, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Generation Of Leads
Type: Project
ID: 1008573
Category: Call Center Services
Title: Generation Of Leads
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for lead generation service. We need generation of leads. We need generation of leads and put in excel format. We need provider that can research the websites like craiglist and search for business. We need business name, business location, phone number, resource from where the business was found and email address excel format. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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ID: 1008573
Category: Call Center Services
Title: Generation Of Leads
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for lead generation service. We need generation of leads. We need generation of leads and put in excel format. We need provider that can research the websites like craiglist and search for business. We need business name, business location, phone number, resource from where the business was found and email address excel format. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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Customer Satisfaction Survey
Type: Tender
ID: 1008539
Category: Call Center Services,Data Research and Analysis Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center and Data research and analysis service. We are looking for conduction of Customer Satisfaction survey.
Scope:
1. Conduct monthly customer satisfaction surveys with our customers.
2. The surveys must be designed to elicit responses that provide measurable, actionable improvement opportunities for our customer service department.
3. The surveys will be transactional based, Re-contacting customers who have had a recorded transaction with us in the past.
4. The focus is two-fold: To secure an overall customer satisfaction rating of the revenue cycle services of the utility and to identify ways to reduce walk-in and inbound call traffic.
5. As a municipally owned utility we would prefer to utilize local firms whenever possible, though businesses based outside the USA can apply for this work.
6. The survey contact method can be email, phone, letter, text message, etc.; there is no preference from the utility.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 22, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Want to Apply for this
ID: 1008539
Category: Call Center Services,Data Research and Analysis Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center and Data research and analysis service. We are looking for conduction of Customer Satisfaction survey.
Scope:
1. Conduct monthly customer satisfaction surveys with our customers.
2. The surveys must be designed to elicit responses that provide measurable, actionable improvement opportunities for our customer service department.
3. The surveys will be transactional based, Re-contacting customers who have had a recorded transaction with us in the past.
4. The focus is two-fold: To secure an overall customer satisfaction rating of the revenue cycle services of the utility and to identify ways to reduce walk-in and inbound call traffic.
5. As a municipally owned utility we would prefer to utilize local firms whenever possible, though businesses based outside the USA can apply for this work.
6. The survey contact method can be email, phone, letter, text message, etc.; there is no preference from the utility.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 22, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Lead Generation Process
Type: Project
ID: 1008507
Category: Call Center Services
Title: Lead Generation Process
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for lead generation process. We need someone that can generate unlimited leads from the people of Australia that are interested in investing in Australian or global share markets, investing, business owners or people. The leads generated must contain first name, surname, and at least phone number or email address for email, telemarketing and mail campaigns. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Australia
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ID: 1008507
Category: Call Center Services
Title: Lead Generation Process
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for lead generation process. We need someone that can generate unlimited leads from the people of Australia that are interested in investing in Australian or global share markets, investing, business owners or people. The leads generated must contain first name, surname, and at least phone number or email address for email, telemarketing and mail campaigns. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Australia
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Call Center For Telesales Service
Type: Tender
ID: 1008491
Category: Call Center Services
Title: Call Center For Telesales Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for call center for telesales service. We need centers from anywhere.
We need:
- 5 seats minimum
- 10 sales per week per agent minimum
- Be in contact at all times during campaign; you must be able to communicate with us
- Clear and well speaking agents
- Test calls required
- Follow through all sales
- Experience in directories, B2B, and Travel
- Hourly rate or commission only rate; special terms apply.
We will provide:
- For US calling call centers we will provide an up to date contact list for each business type
- Each Call center will be given their Seller ID # and a specific area, state, city to call
- Hourly rate is maximum $6 USD per hour and each agent is obliged to make 2 PAID SALES PER DAY.
- Commission rate is $50 USD per closed sale; No required sales figure per week
- Payouts weekly
- Script provided
- FAQ provided
- For US; contact list provided
- Service description and important information provided
- Live contact details for you to contact us provided.
Interested centers are requested to contact as soon as possible along with their experiences.
Country: Finland
Want to Apply for this
ID: 1008491
Category: Call Center Services
Title: Call Center For Telesales Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for call center for telesales service. We need centers from anywhere.
We need:
- 5 seats minimum
- 10 sales per week per agent minimum
- Be in contact at all times during campaign; you must be able to communicate with us
- Clear and well speaking agents
- Test calls required
- Follow through all sales
- Experience in directories, B2B, and Travel
- Hourly rate or commission only rate; special terms apply.
We will provide:
- For US calling call centers we will provide an up to date contact list for each business type
- Each Call center will be given their Seller ID # and a specific area, state, city to call
- Hourly rate is maximum $6 USD per hour and each agent is obliged to make 2 PAID SALES PER DAY.
- Commission rate is $50 USD per closed sale; No required sales figure per week
- Payouts weekly
- Script provided
- FAQ provided
- For US; contact list provided
- Service description and important information provided
- Live contact details for you to contact us provided.
Interested centers are requested to contact as soon as possible along with their experiences.
Country: Finland
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Provision Of Call Answering Service
Type: Tender
ID: 1008489
Category: Call Center Services
Title: Provision Of Call Answering Service
Clients Approx Budget: 400,000,00 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of answering service. The duration of the contract is 5 years.
Scope:
1. Provision of out of hours answering service
2. Services needed to be performed during the year 2011-2016
3. Answering service from social housing residents
4. The services are needed between the hours of 17:00 and 8:00 from Monday to Friday, weekends and all public and bank holidays.
This is an on shore and off site tender. The estimated tender value is 400,000,00 GBP. Interested service providers are requested to contact no later than October, 7, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1008489
Category: Call Center Services
Title: Provision Of Call Answering Service
Clients Approx Budget: 400,000,00 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of answering service. The duration of the contract is 5 years.
Scope:
1. Provision of out of hours answering service
2. Services needed to be performed during the year 2011-2016
3. Answering service from social housing residents
4. The services are needed between the hours of 17:00 and 8:00 from Monday to Friday, weekends and all public and bank holidays.
This is an on shore and off site tender. The estimated tender value is 400,000,00 GBP. Interested service providers are requested to contact no later than October, 7, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Telephone Answering Service
Type: Tender
ID: 1008447
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: Oct 2010 To Sept 2011
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of telephone answering service.
The duration of the contract is from Oct 2010 to Sept 2011.
Scope:
1. Telephone answering service for family practice
2. Provide services to health care beneficiaries
3. Services are needed after normal working hours from 7:00 PM to 7:00 AM. Monday to Friday and 8:00 PM to 7: AM on Saturday, Sunday and holidays
4. Additional hours answering service must be performed for 1200 minutes every month.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 7, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1008447
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: Oct 2010 To Sept 2011
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of telephone answering service.
The duration of the contract is from Oct 2010 to Sept 2011.
Scope:
1. Telephone answering service for family practice
2. Provide services to health care beneficiaries
3. Services are needed after normal working hours from 7:00 PM to 7:00 AM. Monday to Friday and 8:00 PM to 7: AM on Saturday, Sunday and holidays
4. Additional hours answering service must be performed for 1200 minutes every month.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 7, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Centers For Bell Canada Campaign
Type: Project
ID: 1008411
Category: Call Center Services
Title: Centers For Bell Canada Campaign
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for call centers for our bell Canada campaign. We need centers with minimum 25 seats to dial for Canada during normal business hours. It includes 4 products and is major business. The payout will be good and paid on weekly basis. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: India
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ID: 1008411
Category: Call Center Services
Title: Centers For Bell Canada Campaign
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for call centers for our bell Canada campaign. We need centers with minimum 25 seats to dial for Canada during normal business hours. It includes 4 products and is major business. The payout will be good and paid on weekly basis. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: India
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Provision Of Contact Center Service
Type: Tender
ID: 1008399
Category: Call Center Services
Title: Provision Of Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 24 Months Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of contact center service. The duration of the contract is 24 months.
Scope:
1. Corporate contact center providing facility of single telephone point of contact
2. Single point of contact for customers.
This is an on shore and off site tender. Interested service providers are requested to contact no later than October, 4, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1008399
Category: Call Center Services
Title: Provision Of Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 24 Months Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of contact center service. The duration of the contract is 24 months.
Scope:
1. Corporate contact center providing facility of single telephone point of contact
2. Single point of contact for customers.
This is an on shore and off site tender. Interested service providers are requested to contact no later than October, 4, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Skilled Lead Generator
Type: Project
ID: 1008389
Category: Call Center Services
Title: Skilled Lead Generator
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for skilled lead generator. We need provider initiative for finding leads. We need names, email addresses, designation, business address, phone numbers and other information that will make lead a good one. The leads must be generated from CEO's and business owners who visit conventions, business meetings.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1008389
Category: Call Center Services
Title: Skilled Lead Generator
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for skilled lead generator. We need provider initiative for finding leads. We need names, email addresses, designation, business address, phone numbers and other information that will make lead a good one. The leads must be generated from CEO's and business owners who visit conventions, business meetings.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Provision Of Telephone Answering Service
Type: Tender
ID: 1008385
Category: Call Center Services
Title: Provision Of Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of telephone answering service.
Scope:
1. Provide nurse advice line services.
2. All calls shall be answered following nationally recognized guidelines for symptom based calls.
3. Timely call management and individual/aggregate reports of activity.
4. Triage callers to assist them in taking responsibility for their personal healthcare management and to direct them to an appropriate level of care.
5. Telephone nurse triage services, processing, administration and management to include data collection and reporting.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 7, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1008385
Category: Call Center Services
Title: Provision Of Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of telephone answering service.
Scope:
1. Provide nurse advice line services.
2. All calls shall be answered following nationally recognized guidelines for symptom based calls.
3. Timely call management and individual/aggregate reports of activity.
4. Triage callers to assist them in taking responsibility for their personal healthcare management and to direct them to an appropriate level of care.
5. Telephone nurse triage services, processing, administration and management to include data collection and reporting.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 7, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Contact Center Service
Type: Tender
ID: 1008342
Category: Call Center Services
Title: Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are Ireland based looking to outsource our requirement of Call Center Service. We are looking for contact center service. The duration of the contract is 5 years.
Scope:
1. Our customer facing business currently process over 5 million customer requests annually across a range of media including inbound calls, out bounds calls, paper and email contacts as well as web service.
2. Contractors must have the capability to provide customer service, management and telesales activities.
This is a global and off site tender. Interested service providers are requested to contact no later than September, 30, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Ireland
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ID: 1008342
Category: Call Center Services
Title: Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are Ireland based looking to outsource our requirement of Call Center Service. We are looking for contact center service. The duration of the contract is 5 years.
Scope:
1. Our customer facing business currently process over 5 million customer requests annually across a range of media including inbound calls, out bounds calls, paper and email contacts as well as web service.
2. Contractors must have the capability to provide customer service, management and telesales activities.
This is a global and off site tender. Interested service providers are requested to contact no later than September, 30, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Ireland
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Appointment Setting And Lead Generation
Type: Project
ID: 1008330
Category: Call Center Services
Title: Appointment Setting And Lead Generation
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setting and lead generation. We need individual for lead generation and appointment setting that can articulate value proposition in our products and services. The provider must be fluent in English. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1008330
Category: Call Center Services
Title: Appointment Setting And Lead Generation
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setting and lead generation. We need individual for lead generation and appointment setting that can articulate value proposition in our products and services. The provider must be fluent in English. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Provision Of Contact Center
Type: Tender
ID: 1008315
Category: Call Center Services
Title: Provision Of Contact Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India based looking to outsource our requirement of Call Center Service. We are looking for provision of contact center.
Scope:
1. Contact center for wire line services
2. Centers will have to provide t he services in various languages depending upon the state
3. Provision of service in Hindi, English and Telgu for Andhra Pradesh
4. Provision of service in Hindi, English and Kannada for Karnataka
5. Provision of service in Hindi, English and Malayalam for Kerala
6. Provision of service in Hindi, English and Tamil for Tamil Nadu
7. Provision of service in Hindi, English, Bengali, Assamese etc for some other states
8. Provision of service in Hindi, English and Maithili for Bihar
9. Provision of service in Hindi, English and Oriya for Orissa
10. Provision of service in Hindi, English for Jharkhand, Chhattisgarh, Rajasthan, HP, Punjab, J&K, Uttarakhand
11. Provision of service in Hindi, English for MP.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 14, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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ID: 1008315
Category: Call Center Services
Title: Provision Of Contact Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India based looking to outsource our requirement of Call Center Service. We are looking for provision of contact center.
Scope:
1. Contact center for wire line services
2. Centers will have to provide t he services in various languages depending upon the state
3. Provision of service in Hindi, English and Telgu for Andhra Pradesh
4. Provision of service in Hindi, English and Kannada for Karnataka
5. Provision of service in Hindi, English and Malayalam for Kerala
6. Provision of service in Hindi, English and Tamil for Tamil Nadu
7. Provision of service in Hindi, English, Bengali, Assamese etc for some other states
8. Provision of service in Hindi, English and Maithili for Bihar
9. Provision of service in Hindi, English and Oriya for Orissa
10. Provision of service in Hindi, English for Jharkhand, Chhattisgarh, Rajasthan, HP, Punjab, J&K, Uttarakhand
11. Provision of service in Hindi, English for MP.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 14, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Home Based Telemarketing
Type: Project
ID: 1008302
Category: Call Center Services
Title: Home Based Telemarketing
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for home based telemarketing. We need telemarketers that can work from home and do the appointment setting. The work will be for 3-4 hours a day and work will be for B2B and some B2C. The providers will have to maintain and Excel record of the appointment setting. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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ID: 1008302
Category: Call Center Services
Title: Home Based Telemarketing
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for home based telemarketing. We need telemarketers that can work from home and do the appointment setting. The work will be for 3-4 hours a day and work will be for B2B and some B2C. The providers will have to maintain and Excel record of the appointment setting. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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Provision Of Phone, Chat Support And Seo
Type: Project
ID: 1008298
Category: Call Center Services,SEO Services
Title: Provision Of Phone, Chat Support And Seo
Clients Approx Budget: 500 USD
Volume of Work:
Description: We are looking to outsource our requirement of Call Center And Seo Service. We are looking for provision of phone and chat support, seo service.
Requirement:
1. Phone and Chat Support:
* To Have 24/7 Phone and chat support
* We will have a form for request to call back from GDI Ace staff on all pages
* After joining Global Domain International in our request a call from our staff
* Missed sign up call
* Cancel Global Domain International in Team call
* No cold calling
* All phone and chat conversations recorded and emailed to us
2. Improving seo:
* Manage Google pay per click complain
* Set up yahoo and bing complain
* We need quality links
* Article submitting.
Our estimated budget is 500 USD. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1008298
Category: Call Center Services,SEO Services
Title: Provision Of Phone, Chat Support And Seo
Clients Approx Budget: 500 USD
Volume of Work:
Description: We are looking to outsource our requirement of Call Center And Seo Service. We are looking for provision of phone and chat support, seo service.
Requirement:
1. Phone and Chat Support:
* To Have 24/7 Phone and chat support
* We will have a form for request to call back from GDI Ace staff on all pages
* After joining Global Domain International in our request a call from our staff
* Missed sign up call
* Cancel Global Domain International in Team call
* No cold calling
* All phone and chat conversations recorded and emailed to us
2. Improving seo:
* Manage Google pay per click complain
* Set up yahoo and bing complain
* We need quality links
* Article submitting.
Our estimated budget is 500 USD. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Telecom Process
Type: Project
ID: 1008184
Category: Call Center Services
Title: Telecom Process
Clients Approx Budget: Differect For All
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking to outsource our requirement of telecom process.
Requirement:
1. Centers for dialing for the telecom process
2. Direct Sign-up with the Client
3. Online Trainings with reference to the USA, Canada and Australian Market
4. Online support (Voice, Chat & Technical) provided by the Client during calling hours
5. 24/7 access to Sales and Payment reports
6. Center has to dial in US ,Canada and Australia.
The payout will be done twice in a month. The payment will be 20 USD for US and Canada and 15 AUD for Australia per active sale.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: India
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ID: 1008184
Category: Call Center Services
Title: Telecom Process
Clients Approx Budget: Differect For All
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking to outsource our requirement of telecom process.
Requirement:
1. Centers for dialing for the telecom process
2. Direct Sign-up with the Client
3. Online Trainings with reference to the USA, Canada and Australian Market
4. Online support (Voice, Chat & Technical) provided by the Client during calling hours
5. 24/7 access to Sales and Payment reports
6. Center has to dial in US ,Canada and Australia.
The payout will be done twice in a month. The payment will be 20 USD for US and Canada and 15 AUD for Australia per active sale.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: India
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Telemarketing For Qualified Leads
Type: Project
ID: 1008086
Category: Call Center Services
Title: Telemarketing For Qualified Leads
Clients Approx Budget: Need Best Proposal
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing for qualified leads. We need individuals or companies that can provide qualified leads to us.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
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ID: 1008086
Category: Call Center Services
Title: Telemarketing For Qualified Leads
Clients Approx Budget: Need Best Proposal
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing for qualified leads. We need individuals or companies that can provide qualified leads to us.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: Canada
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Experienced Appointment Setters
Type: Project
ID: 1008036
Category: Call Center Services
Title: Experienced Appointment Setters
Clients Approx Budget: Need Best Proposal
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for experienced appointment setters. We need appointment setters in Merchant credit card processing service. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1008036
Category: Call Center Services
Title: Experienced Appointment Setters
Clients Approx Budget: Need Best Proposal
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for experienced appointment setters. We need appointment setters in Merchant credit card processing service. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Telemarketing Service
Type: Project
ID: 1008024
Category: Call Center Services
Title: Telemarketing Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing service. We need polished native English speaker having good marketing skills. The selected person will phone call leads from our CRM database and try to sell our IT products and custom solutions. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: India
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ID: 1008024
Category: Call Center Services
Title: Telemarketing Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for telemarketing service. We need polished native English speaker having good marketing skills. The selected person will phone call leads from our CRM database and try to sell our IT products and custom solutions. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: India
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Inbound Email Handling Service
Type: Tender
ID: 1008004
Category: Call Center Services
Title: Inbound Email Handling Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound email handling service. The duration of the contract is 1 year.
Scope:
1. Inbound email operations
2. Inbound support will include receipt/pichup of inbound email
3. Operate comprehensive, inbound mail processing which will include:
- Scanning
- Translation
- Digitalization
- Uploading of data
4. Open mail and stamp with date and time of receipt.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 9, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1008004
Category: Call Center Services
Title: Inbound Email Handling Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound email handling service. The duration of the contract is 1 year.
Scope:
1. Inbound email operations
2. Inbound support will include receipt/pichup of inbound email
3. Operate comprehensive, inbound mail processing which will include:
- Scanning
- Translation
- Digitalization
- Uploading of data
4. Open mail and stamp with date and time of receipt.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 9, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Inbound Customer Support Service
Type: Tender
ID: 1008002
Category: Call Center Services
Title: Inbound Customer Support Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for inbound customer support service. The duration of the contract is 5 years.
Scope:
Provision of customer service for:
- Management of advice telephone line
- Handling complaints
- Management of arrears in loan collection
- Management of payments.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 9, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1008002
Category: Call Center Services
Title: Inbound Customer Support Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for inbound customer support service. The duration of the contract is 5 years.
Scope:
Provision of customer service for:
- Management of advice telephone line
- Handling complaints
- Management of arrears in loan collection
- Management of payments.
This is an on shore and off site tender. Interested service providers are requested to contact no later than September, 9, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Inbound Call Center And Email Support
Type: Tender
ID: 1007994
Category: Call Center Services
Title: Inbound Call Center And Email Support
Clients Approx Budget: 140,000,000 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for experienced service providers for Inbound Call Center, Email support, etc. The duration of the contract is 5 years.
Scope:
1. Provider will be required to have a fully integrated call center facility, including all necessary infrastructures, hardware and software, staff and other resources to support the full functionality of the service.
2. Service Provider will be responsible for receiving and responding to customer telephone calls, emails, faxes and correspondence. It also deals with enquiries and orders for information.
3. VOLUME: Currently the call center handles approximately 80 % of all calls coming in-house (an average over the last 6 months of around 133000 calls per month).
4. Service Providers from anywhere in the world (i.e. irrespective of their geographical location) can propose or send their responses for this tender.T
This is an on shore and off site tender. The estimated tender value is 14,000,000 GBP. Interested service providers are requested to contact no later than August, 20, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1007994
Category: Call Center Services
Title: Inbound Call Center And Email Support
Clients Approx Budget: 140,000,000 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for experienced service providers for Inbound Call Center, Email support, etc. The duration of the contract is 5 years.
Scope:
1. Provider will be required to have a fully integrated call center facility, including all necessary infrastructures, hardware and software, staff and other resources to support the full functionality of the service.
2. Service Provider will be responsible for receiving and responding to customer telephone calls, emails, faxes and correspondence. It also deals with enquiries and orders for information.
3. VOLUME: Currently the call center handles approximately 80 % of all calls coming in-house (an average over the last 6 months of around 133000 calls per month).
4. Service Providers from anywhere in the world (i.e. irrespective of their geographical location) can propose or send their responses for this tender.T
This is an on shore and off site tender. The estimated tender value is 14,000,000 GBP. Interested service providers are requested to contact no later than August, 20, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Australian Security System Sales Campaign
Type: Project
ID: 1007985
Category: Call Center Services
Title: Australian Security System Sales Campaign
Clients Approx Budget: Upto 70 AUD per sale
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for call center to dial for Australian Security alarm sales campaign. We need centers with minimum 5 seats to dial for the campaign. Call center needs to dial in Australia during normal business hours and needs to sell Security Alarm system. Calling data will be provided by us.
Our estimated payout is 70 AUD per sale. First payment will be done after three weeks and then on bi weekly basis via Wire transfer.
Please refer the attached documents for more details about the process. Interested service providers are requested to contact as soon as possible along with their experience.
Country: Australia
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ID: 1007985
Category: Call Center Services
Title: Australian Security System Sales Campaign
Clients Approx Budget: Upto 70 AUD per sale
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for call center to dial for Australian Security alarm sales campaign. We need centers with minimum 5 seats to dial for the campaign. Call center needs to dial in Australia during normal business hours and needs to sell Security Alarm system. Calling data will be provided by us.
Our estimated payout is 70 AUD per sale. First payment will be done after three weeks and then on bi weekly basis via Wire transfer.
Please refer the attached documents for more details about the process. Interested service providers are requested to contact as soon as possible along with their experience.
Country: Australia
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Operation Of 24x7 Call Center
Type: Tender
ID: 1007907
Category: Call Center Services
Title: Operation Of 24x7 Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Rajasthan) based looking to outsource our requirement of Call Center Service. We are looking for Set up and Operation of Call Center. We are looking to engage a Service Provider with demonstrated experience in the field of operating Call Center to provide advisory & technical support, training & capacity building support, ensuring regulatory approval etc. for setting up and Operation & Management of Call Center in Rajasthan.
Scope:
1. Call Center will be a Query Redress System with IVRS (Interactive Voice Response System) system & solution of queries through post cards (offline) & e-mail etc. The queries will be posted on the web portal in audio format & answered by experts within 24 hours.
2. Call Center through an accessible toll free number would help farming communities to share and discuss their farming practices, experience, problems, weather patterns, market needs and all other activities which would improve livelihood and quality of life of the farming communities.
3. Call Center would be operative on 24X7 basis (i.e. from 6.00 AM to 10.00 PM in two shifts) and will answer queries from farmers across the state throughout the year.
4. Service Provider will have to hire twelve Agriculture graduates/Post graduates as Call Center agents to handle Call Center queries.
5. Call Center Development Activities will include:
a. Preparation of a conceptual project report, preliminary design of Call Center, prediction of coverage and estimation of field strength, Communication need identification, Cost Estimation, concept-to-execution plans etc.
b. Ensuring all regulatory approval for setting up Call Center such as:
i. Preparation of Proposals for setting up Call Center as per guidelines on our behalf
ii. Establishing technical infrastructure comprising of computers, telephone lines with head phones and teleconferencing facility, support of server and internet connectivity etc at Call Center
iii. Develop necessary software
iv. Operation and billing of all incoming and outgoing calls through a toll free number both from all land lines as well as from all mobile networks throughout the state shall be borne by Service Provider.
6. Call Center Implementation Support Activities will include:
a. Regular training and orientation workshop of Call Center experts will be organized by Service Provider in consultation with us.
b. Regular publicity of Call Center toll free number through audio video and newspaper, pamphlets, folders, booklets, hoarding and wall painting etc. by Service Provider.
This is an on shore and off site tender. Interested service providers are requested to contact no later than August, 15, 2010, 3:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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ID: 1007907
Category: Call Center Services
Title: Operation Of 24x7 Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Rajasthan) based looking to outsource our requirement of Call Center Service. We are looking for Set up and Operation of Call Center. We are looking to engage a Service Provider with demonstrated experience in the field of operating Call Center to provide advisory & technical support, training & capacity building support, ensuring regulatory approval etc. for setting up and Operation & Management of Call Center in Rajasthan.
Scope:
1. Call Center will be a Query Redress System with IVRS (Interactive Voice Response System) system & solution of queries through post cards (offline) & e-mail etc. The queries will be posted on the web portal in audio format & answered by experts within 24 hours.
2. Call Center through an accessible toll free number would help farming communities to share and discuss their farming practices, experience, problems, weather patterns, market needs and all other activities which would improve livelihood and quality of life of the farming communities.
3. Call Center would be operative on 24X7 basis (i.e. from 6.00 AM to 10.00 PM in two shifts) and will answer queries from farmers across the state throughout the year.
4. Service Provider will have to hire twelve Agriculture graduates/Post graduates as Call Center agents to handle Call Center queries.
5. Call Center Development Activities will include:
a. Preparation of a conceptual project report, preliminary design of Call Center, prediction of coverage and estimation of field strength, Communication need identification, Cost Estimation, concept-to-execution plans etc.
b. Ensuring all regulatory approval for setting up Call Center such as:
i. Preparation of Proposals for setting up Call Center as per guidelines on our behalf
ii. Establishing technical infrastructure comprising of computers, telephone lines with head phones and teleconferencing facility, support of server and internet connectivity etc at Call Center
iii. Develop necessary software
iv. Operation and billing of all incoming and outgoing calls through a toll free number both from all land lines as well as from all mobile networks throughout the state shall be borne by Service Provider.
6. Call Center Implementation Support Activities will include:
a. Regular training and orientation workshop of Call Center experts will be organized by Service Provider in consultation with us.
b. Regular publicity of Call Center toll free number through audio video and newspaper, pamphlets, folders, booklets, hoarding and wall painting etc. by Service Provider.
This is an on shore and off site tender. Interested service providers are requested to contact no later than August, 15, 2010, 3:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Provision Of Contact Center
Type: Tender
ID: 1007845
Category: Call Center Services
Title: Provision Of Contact Center
Clients Approx Budget: 13,300,000 and 125,000,000 GBP
Volume of Work: 7 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of contact center service. The duration of the contract is 7 years.
Scope:
1. Provision of resources for current day to day operations of the center
2. Handling of 800,000 calls and 36,000 emails and all the other intersections per annum.
This is an on shore and off site tender. The estimated tender value is between 13,300,000 and 125,000,000 GBP. Interested service providers are requested to contact no later than August, 27, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1007845
Category: Call Center Services
Title: Provision Of Contact Center
Clients Approx Budget: 13,300,000 and 125,000,000 GBP
Volume of Work: 7 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of contact center service. The duration of the contract is 7 years.
Scope:
1. Provision of resources for current day to day operations of the center
2. Handling of 800,000 calls and 36,000 emails and all the other intersections per annum.
This is an on shore and off site tender. The estimated tender value is between 13,300,000 and 125,000,000 GBP. Interested service providers are requested to contact no later than August, 27, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Call Services For Interpretation Of Non-English Speakers
Type: Tender
ID: 1007843
Category: Call Center Services,Translation and Interpretation Services
Title: Call Services For Interpretation Of Non-English Speakers
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center and Translation Service. We are looking for call services for interpretation of non-English speakers.
Scope:
1. Translation services through telephone numbers that are specifically set aside for 911 calls
2. Call out of one hundred calls receives a busy signal during the busiest hour of the day
3. Translators must be tested and accredited to ensure that all communications are translated accurately
4. Provision of 5 Spanish, 4 Haitian, 3 all other language translators
5. The translation service is needed for all the below mentioned languages:
ARABIC, LITHUANIAN, VIETNAMESE, CANTONESE, MANDARIN, CHINESE, FINNISH, POLISH, KOREAN, FRENCH, PORTUGUESE, ARMENIAN, GERMAN, ROMANIAN, CAMBODIAN, GREEK, RUSSIAN, CREOLE, HAITIAN, SPANISH, FARSI, ITALIAN, TAGALOG, THAI, JAPANESE, URDU
6. All complaints regarding translator services must be responded to, in writing, within ten working days
7. Reports regarding analysis of usage shall be available through an on-line reporting service
8. Reports must be presented related to:
-Duration of call
- Time and data of the request
- Language requested etc.
This is an on shore and off site tender. Interested service providers are requested to contact no later than August, 5, 2010, 2:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1007843
Category: Call Center Services,Translation and Interpretation Services
Title: Call Services For Interpretation Of Non-English Speakers
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center and Translation Service. We are looking for call services for interpretation of non-English speakers.
Scope:
1. Translation services through telephone numbers that are specifically set aside for 911 calls
2. Call out of one hundred calls receives a busy signal during the busiest hour of the day
3. Translators must be tested and accredited to ensure that all communications are translated accurately
4. Provision of 5 Spanish, 4 Haitian, 3 all other language translators
5. The translation service is needed for all the below mentioned languages:
ARABIC, LITHUANIAN, VIETNAMESE, CANTONESE, MANDARIN, CHINESE, FINNISH, POLISH, KOREAN, FRENCH, PORTUGUESE, ARMENIAN, GERMAN, ROMANIAN, CAMBODIAN, GREEK, RUSSIAN, CREOLE, HAITIAN, SPANISH, FARSI, ITALIAN, TAGALOG, THAI, JAPANESE, URDU
6. All complaints regarding translator services must be responded to, in writing, within ten working days
7. Reports regarding analysis of usage shall be available through an on-line reporting service
8. Reports must be presented related to:
-Duration of call
- Time and data of the request
- Language requested etc.
This is an on shore and off site tender. Interested service providers are requested to contact no later than August, 5, 2010, 2:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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US Debt Settlement Lead Generation
ype: Project
ID: 1007817
Category: Call Center Services
Title: US Debt Settlement Lead Generation
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for US debt settlement lead generation. We are in need of call centers to dial for UK Debt Settlement Hot Transfers,
Please find below some information’s on the UK Debt Management campaign:
- Centre must arrange their own calling leads for these.
- Here’s how the Live Transfers work:
- Agent Calls customer’s # (call calling) through dialer.
- Gather Customer’s info in the CRM
- Agent filters the Criteria to make sure every info matches the Criteria attached
- Customer has to be interested to hear about the program and should have time to listen to the program before transferring the call to Debt Analyst.
- Once everything is OK with the Customer, then Agent transfers the call to Debt Analyst.
- Debt Analyst introduces themselves then Agent select the particular Debt Analyst’s name from the CRM drop down and then brief the customer’s info a little bit to the Debt Analyst, the Debt Analyst verify the info again to make sure everything is Correct and continue with the call.
- Agent can be on hold or can hang up, then you get the status of the transfer in the next 1 hour.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: Sri Lanka .
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ID: 1007817
Category: Call Center Services
Title: US Debt Settlement Lead Generation
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for US debt settlement lead generation. We are in need of call centers to dial for UK Debt Settlement Hot Transfers,
Please find below some information’s on the UK Debt Management campaign:
- Centre must arrange their own calling leads for these.
- Here’s how the Live Transfers work:
- Agent Calls customer’s # (call calling) through dialer.
- Gather Customer’s info in the CRM
- Agent filters the Criteria to make sure every info matches the Criteria attached
- Customer has to be interested to hear about the program and should have time to listen to the program before transferring the call to Debt Analyst.
- Once everything is OK with the Customer, then Agent transfers the call to Debt Analyst.
- Debt Analyst introduces themselves then Agent select the particular Debt Analyst’s name from the CRM drop down and then brief the customer’s info a little bit to the Debt Analyst, the Debt Analyst verify the info again to make sure everything is Correct and continue with the call.
- Agent can be on hold or can hang up, then you get the status of the transfer in the next 1 hour.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: Sri Lanka .
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UK Debt Management Lead Generation Campaign
Type: Project
ID: 1007814
Category: Call Center Services
Title: UK Debt Management Lead Generation Campaign
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for UK debt management lead generation campaign. We are in need of call centers to dial for UK Debt Management Hot Transfers, Please find below some information’s on the UK Debt Management campaign:
- The easiest campaign for UK debt management in the market. The criteria is the most relaxed one you would have ever come across. Centre must arrange their own calling leads for these.
- We are looking for experienced center who can start as soon as possible.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: Sri Lanka
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ID: 1007814
Category: Call Center Services
Title: UK Debt Management Lead Generation Campaign
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for UK debt management lead generation campaign. We are in need of call centers to dial for UK Debt Management Hot Transfers, Please find below some information’s on the UK Debt Management campaign:
- The easiest campaign for UK debt management in the market. The criteria is the most relaxed one you would have ever come across. Centre must arrange their own calling leads for these.
- We are looking for experienced center who can start as soon as possible.
Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: Sri Lanka
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Lead Generation And Telemarketing
Type: Project
ID: 1007788
Category: Call Center Services
Title: Lead Generation And Telemarketing
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for lead generation of telemarketing service. We need provider that can work using our portal. Provider must use our portal for all leading tracking, updation of database and scheduling of leads generated.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Stated
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ID: 1007788
Category: Call Center Services
Title: Lead Generation And Telemarketing
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for lead generation of telemarketing service. We need provider that can work using our portal. Provider must use our portal for all leading tracking, updation of database and scheduling of leads generated.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Stated
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After Hours Call Answering Service
Type: Tender
ID: 1007781
Category: Call Center Services
Title: After Hours Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for After hours call answering service. The duration of the contract is 2 years.
Scope:
1. The City has approximately 40,000 customers for all City services combined, with approximately 13,000 of those being Electric Service customers.
2. At a minimum, telephone calls received during the following days / times
- Monday through Friday: After 5:00 P.M. and before 8:00 A.M.
- Saturday: 24-hours a day
- Sunday: 24-hours a day
- City-observed Holidays: 24-hours a day
- Inclement Weather and other Non-Scheduled Closures: As requested
- All days / times listed herein are based upon the Eastern Time Zone of the United States
3. All calls must be answered within four (4) rings.
4. All calls are to be handled by a live person. All calls must be answered by an individual who understands and speaks English fluently.
5. Callers shall not be placed on hold in excess of three (3) minutes at any one time.
This is an on shore and off site tender. Interested service providers are requested to contact no later than July, 29, 2010, 4:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1007781
Category: Call Center Services
Title: After Hours Call Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for After hours call answering service. The duration of the contract is 2 years.
Scope:
1. The City has approximately 40,000 customers for all City services combined, with approximately 13,000 of those being Electric Service customers.
2. At a minimum, telephone calls received during the following days / times
- Monday through Friday: After 5:00 P.M. and before 8:00 A.M.
- Saturday: 24-hours a day
- Sunday: 24-hours a day
- City-observed Holidays: 24-hours a day
- Inclement Weather and other Non-Scheduled Closures: As requested
- All days / times listed herein are based upon the Eastern Time Zone of the United States
3. All calls must be answered within four (4) rings.
4. All calls are to be handled by a live person. All calls must be answered by an individual who understands and speaks English fluently.
5. Callers shall not be placed on hold in excess of three (3) minutes at any one time.
This is an on shore and off site tender. Interested service providers are requested to contact no later than July, 29, 2010, 4:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Inbound Customer Service Center
Type: Tender
ID: 1007776
Category: Call Center Services
Title: Inbound Customer Service Center
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Service Center. The duration of the contract is 1 year with four (4) one-year renewal options.
Scope:
1. Service Provider is expected to handle 40% of all incoming calls per month while remaining 60% of the total call volume will be handled by our Customer Service Representatives (CSRs). Approximately 1% of calls require a Spanish-speaking CSR.
2. We desire to have all inbound calls answered via the Automatic Call Distributor (ACD) and Interactive Voice Response (IVR) of the outsource Service Provider.
3. Hours of Operation: Service Provider shall provide service pricing for these days and times both with and without Saturday call volume.
a. 7:30am to 5:30pm (Monday through Friday) Central Time
b. 8:00am to 4:30pm (Saturday) Central Time
4. Service Provider shall have the capability of communicating in following ways:
a. Phone (inbound and outbound)
b. IVR System (inbound)
c. Web (inbound and outbound)
d. Live Chat (internally)
e. E-Mail (inbound and outbound)
f. Fax (inbound and outbound)
5. Service Provider shall confirm eligibility by providing:
a. a certificate of corporate good standing;
b. at least 5 years experience providing inbound contact center services for a minimum of 3 clients, at least one of which has an annual call volume meeting or exceeding 600,000 calls within 2 years, including contact information (phone and e-mail) for reference verification.
6. Service Provider shall be required to provide travel and accommodations for Service Provider’s trainer(s) and quality assurance personnel on site at our premises. We will provide Service Provider with updated training manuals and materials. We must approve any training materials (soft and hard copies) developed by Service Provider prior to Service Provider’s use.
7. Service Provider shall have a quality, state-of-the-art infrastructure in place for the contact center in order to provide a high level of reliable service for our customers.
8. Service Provider should be able to demonstrate that it has adequate policies, standards, and processes in place to ensure that our customer data is properly secured and protected
9. Reporting: Daily, weekly, monthly, yearly and other ad-hoc report(s) shall be provided to us.
Preference shall be given to contact centers located within Texas, and further preference shall be given to contact centers located within our area (Zip 77002).
This is an on shore and off site tender. Interested service providers are requested to contact no later than July, 26, 2010, 2:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1007776
Category: Call Center Services
Title: Inbound Customer Service Center
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Service Center. The duration of the contract is 1 year with four (4) one-year renewal options.
Scope:
1. Service Provider is expected to handle 40% of all incoming calls per month while remaining 60% of the total call volume will be handled by our Customer Service Representatives (CSRs). Approximately 1% of calls require a Spanish-speaking CSR.
2. We desire to have all inbound calls answered via the Automatic Call Distributor (ACD) and Interactive Voice Response (IVR) of the outsource Service Provider.
3. Hours of Operation: Service Provider shall provide service pricing for these days and times both with and without Saturday call volume.
a. 7:30am to 5:30pm (Monday through Friday) Central Time
b. 8:00am to 4:30pm (Saturday) Central Time
4. Service Provider shall have the capability of communicating in following ways:
a. Phone (inbound and outbound)
b. IVR System (inbound)
c. Web (inbound and outbound)
d. Live Chat (internally)
e. E-Mail (inbound and outbound)
f. Fax (inbound and outbound)
5. Service Provider shall confirm eligibility by providing:
a. a certificate of corporate good standing;
b. at least 5 years experience providing inbound contact center services for a minimum of 3 clients, at least one of which has an annual call volume meeting or exceeding 600,000 calls within 2 years, including contact information (phone and e-mail) for reference verification.
6. Service Provider shall be required to provide travel and accommodations for Service Provider’s trainer(s) and quality assurance personnel on site at our premises. We will provide Service Provider with updated training manuals and materials. We must approve any training materials (soft and hard copies) developed by Service Provider prior to Service Provider’s use.
7. Service Provider shall have a quality, state-of-the-art infrastructure in place for the contact center in order to provide a high level of reliable service for our customers.
8. Service Provider should be able to demonstrate that it has adequate policies, standards, and processes in place to ensure that our customer data is properly secured and protected
9. Reporting: Daily, weekly, monthly, yearly and other ad-hoc report(s) shall be provided to us.
Preference shall be given to contact centers located within Texas, and further preference shall be given to contact centers located within our area (Zip 77002).
This is an on shore and off site tender. Interested service providers are requested to contact no later than July, 26, 2010, 2:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Inbound Customer Support Service
Type: Tender
ID: 1007693
Category: Call Center Services
Title: Inbound Customer Support Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are European based looking to outsource our requirement of Call Center Service. We are looking for Inbound customer support service.
Scope:
Service Provider will have to ensure efficient management of contacts from general public and other customer groups in relation to/for ticketing of an international sport event to be held. Services will be provided through various channels, which are as follows:
A. INBOUND COMMUNICATION VIA INTERNET & EMAIL:
1. Each customer’s 1st source of information will be the ticket portal and dynamic FAQ that will be provided by us. If a question is not answered through the FAQ, a form will be provided to the customer in which, he can submit a question to Service Provider. Such questions will be received by a CRM system which will be provided by Service Provider and which should offer the possibility to create and maintain standard answers in 6 languages which would be English, French, German, Polish, Ukrainian and Russian.
2. The CRM system should:
a. Allow the creation of standard answers and maintenance in multiple languages, sorted by major topics and with easy search functions
b. Allow agents from Service Provider and those of ours to assign standard answers to inquiries and send these answers in a selected language back via email.
c. Be web enabled and usable & manageable remotely by our customer service and by Provider’s agents
d. Allow agents of Provider to assign inquiries to be handled by our internal agents
e. Provide the possibility for dated follow-up and Store a contact history
f. Provide the possibility to track inquiries by customer reference number email, phone number, based on ticket (inquiry) numbers
B. INBOUND COMMUNICATION VIA TELEPHONE:
1. Each customer calling our customer service telephone number(s) will be directed to an Interactive Voice Response (IVR) system, to be provided by Service Provider and IVR should:
a. Be manageable remotely by our customer service
b. Offer flexible routing and possibility to easily create and change menus without the need of Provider
c. Should be based on text-to-speech so that updates can be made at any time
d. The set up of the IVR must be very flexible and IVR application must be available 24 X 7.
e. Communication within the IVR application should be provided in 6 languages mentioned above.
f. If a question is not answered through IVR, callers should be able to get connected to Provider’s agent.
C. OUTBOUND COMMUNICATION: At later stages it might be foreseen to make use of outbound ticket sales activities, but that will strongly depend on success of ticket sales in previous phases.
D. REPORTING: Necessary reporting on call statistics and other aspects will be required.
This is a global and off site tender. Deadline for receipt of proposals is July 20, 2010.<
Country: Poland
Want to Apply for this
ID: 1007693
Category: Call Center Services
Title: Inbound Customer Support Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are European based looking to outsource our requirement of Call Center Service. We are looking for Inbound customer support service.
Scope:
Service Provider will have to ensure efficient management of contacts from general public and other customer groups in relation to/for ticketing of an international sport event to be held. Services will be provided through various channels, which are as follows:
A. INBOUND COMMUNICATION VIA INTERNET & EMAIL:
1. Each customer’s 1st source of information will be the ticket portal and dynamic FAQ that will be provided by us. If a question is not answered through the FAQ, a form will be provided to the customer in which, he can submit a question to Service Provider. Such questions will be received by a CRM system which will be provided by Service Provider and which should offer the possibility to create and maintain standard answers in 6 languages which would be English, French, German, Polish, Ukrainian and Russian.
2. The CRM system should:
a. Allow the creation of standard answers and maintenance in multiple languages, sorted by major topics and with easy search functions
b. Allow agents from Service Provider and those of ours to assign standard answers to inquiries and send these answers in a selected language back via email.
c. Be web enabled and usable & manageable remotely by our customer service and by Provider’s agents
d. Allow agents of Provider to assign inquiries to be handled by our internal agents
e. Provide the possibility for dated follow-up and Store a contact history
f. Provide the possibility to track inquiries by customer reference number email, phone number, based on ticket (inquiry) numbers
B. INBOUND COMMUNICATION VIA TELEPHONE:
1. Each customer calling our customer service telephone number(s) will be directed to an Interactive Voice Response (IVR) system, to be provided by Service Provider and IVR should:
a. Be manageable remotely by our customer service
b. Offer flexible routing and possibility to easily create and change menus without the need of Provider
c. Should be based on text-to-speech so that updates can be made at any time
d. The set up of the IVR must be very flexible and IVR application must be available 24 X 7.
e. Communication within the IVR application should be provided in 6 languages mentioned above.
f. If a question is not answered through IVR, callers should be able to get connected to Provider’s agent.
C. OUTBOUND COMMUNICATION: At later stages it might be foreseen to make use of outbound ticket sales activities, but that will strongly depend on success of ticket sales in previous phases.
D. REPORTING: Necessary reporting on call statistics and other aspects will be required.
This is a global and off site tender. Deadline for receipt of proposals is July 20, 2010.<
Country: Poland
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Customer Satisfaction Survey
Type: Tender
ID: 1007670
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work: 3 Years Contract
Description: We are Ireland based looking to outsource our requirement of call Center Service. We are looking for Customer Satisfaction Survey. The duration of the contract is 3 years.
Scope:
1. Satisfaction survey for clients
2. Survey for science and technology researchers and staff
3. Assisting and addressing of issues of significance to staff
4. Improving overall levels of clients satisfaction.
This is an on shore and off site tender. Interested service providers are requested to contact no later than August, 9, 2010, 1:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Ireland
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ID: 1007670
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work: 3 Years Contract
Description: We are Ireland based looking to outsource our requirement of call Center Service. We are looking for Customer Satisfaction Survey. The duration of the contract is 3 years.
Scope:
1. Satisfaction survey for clients
2. Survey for science and technology researchers and staff
3. Assisting and addressing of issues of significance to staff
4. Improving overall levels of clients satisfaction.
This is an on shore and off site tender. Interested service providers are requested to contact no later than August, 9, 2010, 1:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Ireland
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Appointment Setting Requirement
Type: Project
ID: 1007627
Category: Call Center Services
Title: Appointment Setting Requirement
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment service. We need someone to make appointments with:
Councils,
Private landlords
Property Agents
Shopping Malls
Parking Garages or Spaces.
Providers will be responsible for making quality appointments with interested prospects. The appointments will be forwarded via email with prospects details. Initially the work will start from 20 appointments in a week on trial basis.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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ID: 1007627
Category: Call Center Services
Title: Appointment Setting Requirement
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment service. We need someone to make appointments with:
Councils,
Private landlords
Property Agents
Shopping Malls
Parking Garages or Spaces.
Providers will be responsible for making quality appointments with interested prospects. The appointments will be forwarded via email with prospects details. Initially the work will start from 20 appointments in a week on trial basis.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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Operation Of Complaint Center
Type: Tender
ID: 1007585
Category: Call Center Services
Title: Operation Of Complaint Center
Clients Approx Budget: 500000 INR
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for operation of complaint center.
Scope:
1. Provision of call center and a complaint center
2. Center must be for 24x7
3. All complaints should be recorded whether it is verbal or telephonically
4. After registration of complaint, complaint slips to be prepared with time and date
5. Complaint slip is to be handed over to our line staff in chronological order
6. Documents are to be maintained Day to Day basis
7. Fuse call off complaint register in standard format provided by us.
This is an on shore and off site tender. The estimated tender value is 500000 INR. Interested service providers are requested to contact no later than June, 29, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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ID: 1007585
Category: Call Center Services
Title: Operation Of Complaint Center
Clients Approx Budget: 500000 INR
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for operation of complaint center.
Scope:
1. Provision of call center and a complaint center
2. Center must be for 24x7
3. All complaints should be recorded whether it is verbal or telephonically
4. After registration of complaint, complaint slips to be prepared with time and date
5. Complaint slip is to be handed over to our line staff in chronological order
6. Documents are to be maintained Day to Day basis
7. Fuse call off complaint register in standard format provided by us.
This is an on shore and off site tender. The estimated tender value is 500000 INR. Interested service providers are requested to contact no later than June, 29, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Inbound Call Center And Email Support
Type: Tender
ID: 1007584
Category: Call Center Services
Title: Inbound Call Center And Email Support
Clients Approx Budget: 14000000 GBP
Volume of Work: 5 Years Contract
Description: We are UK looking to outsource our requirement of Call Center Service. We are looking for Inbound Call Center and Email Support Service. The duration of the contract is 5 years.
Scope:
1. Service Provider will be required to have a fully integrated call center facility, including all necessary infrastructures, hardware and software, staff and other resources to support the full functionality of the service.
2. Service Provider will be responsible for receiving and responding to customer telephone calls, emails, faxes and correspondence. It also deals with enquiries and orders for information.
3. VOLUME: Currently the call center handles approximately 80 % of all calls coming in-house (an average over the last 6 months of around 133000 calls per month).
This is an a global and off site tender. The estimated tender value is 14000000 GBP. Interested service providers are requested to contact no later than August, 20, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1007584
Category: Call Center Services
Title: Inbound Call Center And Email Support
Clients Approx Budget: 14000000 GBP
Volume of Work: 5 Years Contract
Description: We are UK looking to outsource our requirement of Call Center Service. We are looking for Inbound Call Center and Email Support Service. The duration of the contract is 5 years.
Scope:
1. Service Provider will be required to have a fully integrated call center facility, including all necessary infrastructures, hardware and software, staff and other resources to support the full functionality of the service.
2. Service Provider will be responsible for receiving and responding to customer telephone calls, emails, faxes and correspondence. It also deals with enquiries and orders for information.
3. VOLUME: Currently the call center handles approximately 80 % of all calls coming in-house (an average over the last 6 months of around 133000 calls per month).
This is an a global and off site tender. The estimated tender value is 14000000 GBP. Interested service providers are requested to contact no later than August, 20, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Data Entry Service
Type: Tender
ID: 1007566
Category: Data Entry Services
Title: Data Entry Service
Clients Approx Budget: 150000 INR
Volume of Work:
Description: We are India (Uttaralanchal) based looking to outsource requirement of Data Entry Service. We are looking for experienced service provider for data entry service.
Scope:
1. Outsourcing of data entry services.
2. Work includes:
a. Uploading of delivery information of Material.
b. Foreign Parcels details in web site system.
This is an on shore and off site tender. The estimated tender value is 150000 INR Interested service providers are requested to contact no later than July, 14, 2010, 11:00 AM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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ID: 1007566
Category: Data Entry Services
Title: Data Entry Service
Clients Approx Budget: 150000 INR
Volume of Work:
Description: We are India (Uttaralanchal) based looking to outsource requirement of Data Entry Service. We are looking for experienced service provider for data entry service.
Scope:
1. Outsourcing of data entry services.
2. Work includes:
a. Uploading of delivery information of Material.
b. Foreign Parcels details in web site system.
This is an on shore and off site tender. The estimated tender value is 150000 INR Interested service providers are requested to contact no later than July, 14, 2010, 11:00 AM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Centers For B2B Campaign
Type: Project
ID: 1007520
Category: Call Center Services
Title: Centers For B2B Campaign
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for centers for a B2B campaign. We need to outsource a successfully running campaign having good payout with weekly payments. It includes cold calling. Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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ID: 1007520
Category: Call Center Services
Title: Centers For B2B Campaign
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for centers for a B2B campaign. We need to outsource a successfully running campaign having good payout with weekly payments. It includes cold calling. Interested centers are requested to contact as soon as possible along with their quotes and experience.
Country: United Kingdom
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Inbound And Outbound Telemarketers Requirement
Type: Project
ID: 1007416
Category: Call Center Services
Title: Inbound And Outbound Telemarketers Requirement
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for inbound and outbound call center service. We need telemarketing service for boosting our portfolio of businesses.
Providers must have:
- Experienced plus 5/5 English
- Must be able to work full time
- Must have desired equipment
- Must have pleasant voice
- Must be able to work between US (CT) Hours
- Must be dependable, reliable and friendly.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1007416
Category: Call Center Services
Title: Inbound And Outbound Telemarketers Requirement
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for inbound and outbound call center service. We need telemarketing service for boosting our portfolio of businesses.
Providers must have:
- Experienced plus 5/5 English
- Must be able to work full time
- Must have desired equipment
- Must have pleasant voice
- Must be able to work between US (CT) Hours
- Must be dependable, reliable and friendly.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Calls Handling Service
Type: Tender
ID: 1007307
Category: Call Center Services
Title: Calls Handling Service
Clients Approx Budget: 120,000,00 GBP
Volume of Work: 2 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of calls handling service. The duration of the contract is 2 years.
Scope:
1. Handle inbound customer calls and provide appropriate high quality customer service to our customers.
2. Provide all the services - e.g. training, scheduling, scripting etc - as required to support and deliver the previous activity.
3. Report on all activity on a daily, weekly, monthly and end-of-campaign basis.
4. Provide insight to the results and be proactive in recommending business improvement opportunities.
5. Improve the customer experience supporting the need to drive down the cost per call.
This is an on shore and off site tender. The estimated tender value is 120,000,00 GBP. Interested service providers are requested to contact no later than June, 28, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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ID: 1007307
Category: Call Center Services
Title: Calls Handling Service
Clients Approx Budget: 120,000,00 GBP
Volume of Work: 2 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for provision of calls handling service. The duration of the contract is 2 years.
Scope:
1. Handle inbound customer calls and provide appropriate high quality customer service to our customers.
2. Provide all the services - e.g. training, scheduling, scripting etc - as required to support and deliver the previous activity.
3. Report on all activity on a daily, weekly, monthly and end-of-campaign basis.
4. Provide insight to the results and be proactive in recommending business improvement opportunities.
5. Improve the customer experience supporting the need to drive down the cost per call.
This is an on shore and off site tender. The estimated tender value is 120,000,00 GBP. Interested service providers are requested to contact no later than June, 28, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Inbound Call Center
Type: Tender
ID: 1007304
Category: Call Center Services
Title: Inbound Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Delhi) based looking to outsource our requirement of Call center Service. We are looking for providers for Inbound call center service. Service Provider will be required to set up and run a Medical (Healthcare) Helpline that will provide health advice, information and counseling.
Scope:
1. Telephone Triage: The function of the telephone triage is to determine the acuteness/seriousness of the caller\'s complaint based upon the knowledge, experience and a series of algorithms developed by a coordinated effort of physicians and nurses, provide advice or direct the caller to the appropriate healthcare services if necessary, recommend the suggested follow-up based on their assessments and established triage protocols, and provide health information.
2. Health Information and counseling: The call center will also act as an information provider with respect to information such as type of Hospitals, services provided by various hospitals, their contact details etc. This is to ensure that the call center is established as a one point of contact for all health related queries. Information can be provided on variety of health related topics such as Nutrition and hygiene, women and child care, medication usage and side effects, prevention of life style diseases etc. the call center could also provide health counseling on rehabilitation, family welfare, psychological conditions etc.
3. Coordinating with Health facilities and workers: The call center can act as a linkage between the community workers and citizens.
4. Bed Management: The call center can be utilized for effective bed management by mapping their current status on a regular basis.
5. Creation of Website: The website would contain all the information with respect to health related services and also the functional details of the call center. This will provide additional platform for providing the proposed services on an interactive platform.
6) Chronic disease management: The call center may provide regular follow up advice to the enrolled patients of chronic diseases like diabetes patients.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 25, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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ID: 1007304
Category: Call Center Services
Title: Inbound Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Delhi) based looking to outsource our requirement of Call center Service. We are looking for providers for Inbound call center service. Service Provider will be required to set up and run a Medical (Healthcare) Helpline that will provide health advice, information and counseling.
Scope:
1. Telephone Triage: The function of the telephone triage is to determine the acuteness/seriousness of the caller\'s complaint based upon the knowledge, experience and a series of algorithms developed by a coordinated effort of physicians and nurses, provide advice or direct the caller to the appropriate healthcare services if necessary, recommend the suggested follow-up based on their assessments and established triage protocols, and provide health information.
2. Health Information and counseling: The call center will also act as an information provider with respect to information such as type of Hospitals, services provided by various hospitals, their contact details etc. This is to ensure that the call center is established as a one point of contact for all health related queries. Information can be provided on variety of health related topics such as Nutrition and hygiene, women and child care, medication usage and side effects, prevention of life style diseases etc. the call center could also provide health counseling on rehabilitation, family welfare, psychological conditions etc.
3. Coordinating with Health facilities and workers: The call center can act as a linkage between the community workers and citizens.
4. Bed Management: The call center can be utilized for effective bed management by mapping their current status on a regular basis.
5. Creation of Website: The website would contain all the information with respect to health related services and also the functional details of the call center. This will provide additional platform for providing the proposed services on an interactive platform.
6) Chronic disease management: The call center may provide regular follow up advice to the enrolled patients of chronic diseases like diabetes patients.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 25, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Provision Of Online Customer Service
Type: Project
ID: 1007277
Category: Call Center Services
Title: Provision Of Online Customer Service
Clients Approx Budget: 2 USD Per Hr
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for provision of online customer service. We need someone that can do 300 contacts daily. The method of calling will be given. We provide clothing, TV's, business products, cars, smaller products etc.
The payout will be 2 USD per hourly basis. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1007277
Category: Call Center Services
Title: Provision Of Online Customer Service
Clients Approx Budget: 2 USD Per Hr
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for provision of online customer service. We need someone that can do 300 contacts daily. The method of calling will be given. We provide clothing, TV's, business products, cars, smaller products etc.
The payout will be 2 USD per hourly basis. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Operation Of Call Center Service
Type: Tender
ID: 1007270
Category: Call Center Services
Title: Operation Of Call Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for Operation of call center service.
Scope:
1. Call center operation for complaint handling processes
2. To provide 24x7 service for quick and efficient resolution of complaints
3. Generation of reports on daily, weekly, monthly and quarterly basic
4. Reports must contain important information like area wise, escalation reports, call resolution rate and call based reports indicating different types of services
5. Complaints related to billing
6. Call center for providing payment reminders
7. Lead generation and marketing service.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 11, 2010, 1:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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ID: 1007270
Category: Call Center Services
Title: Operation Of Call Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for Operation of call center service.
Scope:
1. Call center operation for complaint handling processes
2. To provide 24x7 service for quick and efficient resolution of complaints
3. Generation of reports on daily, weekly, monthly and quarterly basic
4. Reports must contain important information like area wise, escalation reports, call resolution rate and call based reports indicating different types of services
5. Complaints related to billing
6. Call center for providing payment reminders
7. Lead generation and marketing service.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 11, 2010, 1:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Seo And SEM Service
Type: Project
ID: 1007257
Category: Call Center Services,SEO Services
Title: Seo And SEM Service
Clients Approx Budget: 700 USD
Volume of Work:
Description: We are looking to outsource our requirement of Seo and call center Service. We are looking for Seo and SEM Service. We need white-hat for blog, link building and optimization campaigns. We need lead generation campaigns for each new business. The payout will be based on hourly, monthly basis.
Our estimated budget is 700 USD. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1007257
Category: Call Center Services,SEO Services
Title: Seo And SEM Service
Clients Approx Budget: 700 USD
Volume of Work:
Description: We are looking to outsource our requirement of Seo and call center Service. We are looking for Seo and SEM Service. We need white-hat for blog, link building and optimization campaigns. We need lead generation campaigns for each new business. The payout will be based on hourly, monthly basis.
Our estimated budget is 700 USD. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Call Center For Providing Information
Type: Tender
ID: 1007253
Category: Call Center Services
Title: Call Center For Providing Information
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of call center for information service.
Scope:
1. In 2009 the approximate numbers of inquiries were 20,000.
2. 90 % of total inquiries were generated by five customer groups: researchers, industrial and commercial organizations, academia, financial institutions and the general public.
3. Call length averages is 4 minutes and 27 seconds.
4. Service provider needs to provide:
- Customers and stakeholders with easily accessible, consistent, timely, and professional responses to their inquiries through multichannel communications (e.g., telephone, email, and postal mail)
- Collect data and perform reporting to inform of trends about our customer groups.
- Handle a minimum total of 25,000 annual phone and email inquiries.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 4, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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ID: 1007253
Category: Call Center Services
Title: Call Center For Providing Information
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for provision of call center for information service.
Scope:
1. In 2009 the approximate numbers of inquiries were 20,000.
2. 90 % of total inquiries were generated by five customer groups: researchers, industrial and commercial organizations, academia, financial institutions and the general public.
3. Call length averages is 4 minutes and 27 seconds.
4. Service provider needs to provide:
- Customers and stakeholders with easily accessible, consistent, timely, and professional responses to their inquiries through multichannel communications (e.g., telephone, email, and postal mail)
- Collect data and perform reporting to inform of trends about our customer groups.
- Handle a minimum total of 25,000 annual phone and email inquiries.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 4, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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After Hours Telephone Answering Service
Type: Tender
ID: 1007248
Category: Call Center Services
Title: After Hours Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are Australia based looking to outsource our requirement of Call Center Service. We are looking for after hour’s telephone answering service.
Scope:
1. Provision of telephone contact answering service for all our branches
2. Provide a guaranteed telephone call back and emergency contact facility for staff
3. All calls must be logged and appropriate details recorded
4. Provision of weekly activity report including time, nature and location of issue
5. Provision of reports about the calls received.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 11, 2010, 10:00 AM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Australia
Want to Apply for this
ID: 1007248
Category: Call Center Services
Title: After Hours Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are Australia based looking to outsource our requirement of Call Center Service. We are looking for after hour’s telephone answering service.
Scope:
1. Provision of telephone contact answering service for all our branches
2. Provide a guaranteed telephone call back and emergency contact facility for staff
3. All calls must be logged and appropriate details recorded
4. Provision of weekly activity report including time, nature and location of issue
5. Provision of reports about the calls received.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 11, 2010, 10:00 AM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Australia
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Telephony Service For Appointments
Type: Tender
ID: 1007227
Category: Call Center Services
Title: Telephony Service For Appointments
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for telephony service for appointments.
Scope:
1. Telephony service for reminder of appointments and confirmations
2. Appointment reminder service which enables patients to confirm attendance, re-schedule or cancel appointments
3. Must enable us to vary the scheduling of the output to coordinate with other telephony activity
4. Ability to deliver various different messages including the ability to send a single message to a large number of recipients
5. Ability to receive and record all responses.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 25, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Want to Apply for this
ID: 1007227
Category: Call Center Services
Title: Telephony Service For Appointments
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for telephony service for appointments.
Scope:
1. Telephony service for reminder of appointments and confirmations
2. Appointment reminder service which enables patients to confirm attendance, re-schedule or cancel appointments
3. Must enable us to vary the scheduling of the output to coordinate with other telephony activity
4. Ability to deliver various different messages including the ability to send a single message to a large number of recipients
5. Ability to receive and record all responses.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 25, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Customer Satisfaction Survey
Type: Tender
ID: 1007199
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: 500,000 GBP
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for customer satisfaction survey. The duration of the contract is for 2 years commencing from August, 2010 to July 2010.
Scope:
1. The objective of this survey is to gather critical customer satisfaction data on a monthly basis from customers who have had recent experience of our services.
2. Service provider needs to conduct telephone customer satisfaction interviews.
This is an on shore and off site tender. The estimated tender value is 500,000 GBP. Interested service providers are requested to contact no later than June, 1, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Want to Apply for this
ID: 1007199
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: 500,000 GBP
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for customer satisfaction survey. The duration of the contract is for 2 years commencing from August, 2010 to July 2010.
Scope:
1. The objective of this survey is to gather critical customer satisfaction data on a monthly basis from customers who have had recent experience of our services.
2. Service provider needs to conduct telephone customer satisfaction interviews.
This is an on shore and off site tender. The estimated tender value is 500,000 GBP. Interested service providers are requested to contact no later than June, 1, 2010, 5:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Establishment Of Call Center
Type: Tender
ID: 1007196
Category: Call Center Services
Title: Establishment Of Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Karnataka) based looking to outsource our requirement of Call Center Service. We are looking for establishing a call center.
Scope:
1. Calls must be attended to the fullest satisfaction
2. All complaints and suggestions must be recorded properly and action must be taken
3. Reports must be generated regarding:
- Total complaints and suggestions
- Reports regarding total query calls
- Total calls received
- Total abandoned
- General enquiry
4. Consolidation of weekly and monthly statements.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 9, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
Want to Apply for this
ID: 1007196
Category: Call Center Services
Title: Establishment Of Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Karnataka) based looking to outsource our requirement of Call Center Service. We are looking for establishing a call center.
Scope:
1. Calls must be attended to the fullest satisfaction
2. All complaints and suggestions must be recorded properly and action must be taken
3. Reports must be generated regarding:
- Total complaints and suggestions
- Reports regarding total query calls
- Total calls received
- Total abandoned
- General enquiry
4. Consolidation of weekly and monthly statements.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 9, 2010, 12:00 Noon by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Telephone Answering Service
Type: Tender
ID: 1007187
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 12 Months Contract
Description: We are Australia based looking to outsource our requirement of Call Center Service. We are looking for telephone answering service. The duration of the contract is 12 months with the possibility of further extension for 12 months.
Scope:
1. Provision of telephone answering service for all our branches
2. Telephone answering must be provided 24x7
3. Provision of emergency call back and emergency calling facility
4. Provision of weekly activity report including time, nature and action taken for the received calls
5. Caller details will be conveyed and recorded.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 3, 2010, 10:00 AM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Australia
Want to Apply for this
ID: 1007187
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 12 Months Contract
Description: We are Australia based looking to outsource our requirement of Call Center Service. We are looking for telephone answering service. The duration of the contract is 12 months with the possibility of further extension for 12 months.
Scope:
1. Provision of telephone answering service for all our branches
2. Telephone answering must be provided 24x7
3. Provision of emergency call back and emergency calling facility
4. Provision of weekly activity report including time, nature and action taken for the received calls
5. Caller details will be conveyed and recorded.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 3, 2010, 10:00 AM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Australia
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Operation Of Inbound Call Center
Type: Tender
ID: 1007169
Category: Call Center Services
Title: Operation Of Inbound Call Center
Clients Approx Budget: 17260000 INR
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for Operation of inbound call center Service.
Scope:
1. Call handling service
2. Entering call center screen with the given username
3. Handling of different type of calls and inquiries
4. Interact with different types of screens.
This is an on shore and off site tender. The estimated tender value is 17260000 INR and the EMD is 345240 INR. Interested service providers are requested to contact no later than June, 18, 2010, 11:00 AM by courier, post. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
Want to Apply for this
ID: 1007169
Category: Call Center Services
Title: Operation Of Inbound Call Center
Clients Approx Budget: 17260000 INR
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for Operation of inbound call center Service.
Scope:
1. Call handling service
2. Entering call center screen with the given username
3. Handling of different type of calls and inquiries
4. Interact with different types of screens.
This is an on shore and off site tender. The estimated tender value is 17260000 INR and the EMD is 345240 INR. Interested service providers are requested to contact no later than June, 18, 2010, 11:00 AM by courier, post. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: India
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Appointment Setting Process
Type: Project
ID: 1007157
Category: Call Center Services
Title: Appointment Setting Process
Clients Approx Budget: 5 USD Per Hr
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setting process. We need someone that can call leads sheet for setting appointments. We need providers fluent in English. Our estimated budget is 5 USD per hour. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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ID: 1007157
Category: Call Center Services
Title: Appointment Setting Process
Clients Approx Budget: 5 USD Per Hr
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for appointment setting process. We need someone that can call leads sheet for setting appointments. We need providers fluent in English. Our estimated budget is 5 USD per hour. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
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Debt Collection Service
Type: Tender
ID: 1007118
Category: Call Center Services
Title: Debt Collection Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 2 Years Contract
Description: We are US looking to outsource our requirement of Call Center Service. We are looking for debt collection service. The duration of the contract is 2 years with the possibility of further renewal for 2 years.
Scope:
1. Adhere and adapt collection procedures and policies
2. Maintenance of transaction of complete audit trial
3. Provide online client portal which can maintenance accounts 24x7
4. Provision of detailed reporting on individual accounting status
5. Provide monthly statistics reports of collected amount in dollars and contacts of customers
6. Production of customized reports
7. Accepting of debt of 25 USD or more.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 18, 2010, 3:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Want to Apply for this
ID: 1007118
Category: Call Center Services
Title: Debt Collection Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 2 Years Contract
Description: We are US looking to outsource our requirement of Call Center Service. We are looking for debt collection service. The duration of the contract is 2 years with the possibility of further renewal for 2 years.
Scope:
1. Adhere and adapt collection procedures and policies
2. Maintenance of transaction of complete audit trial
3. Provide online client portal which can maintenance accounts 24x7
4. Provision of detailed reporting on individual accounting status
5. Provide monthly statistics reports of collected amount in dollars and contacts of customers
6. Production of customized reports
7. Accepting of debt of 25 USD or more.
This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 18, 2010, 3:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Debt Collection Service For Law Firms
Type: Tender
ID: 1007107
Category: Call Center Services
Title: Debt Collection Service For Law Firms
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for debt collection service for firms related to law.
Scope:
1. Collection of assigned courts debts
2. Identification of bi-lingual and multi-lingual debt collection
3. Collection of debts which will include
- Penalties
- Fines
- Fees
- Court costs
- Forfeited bail.
This is an on shore and off site tender. Interested service providers are requested to contact no later than July, 23, 2010, 4:30 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Want to Apply for this
ID: 1007107
Category: Call Center Services
Title: Debt Collection Service For Law Firms
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for debt collection service for firms related to law.
Scope:
1. Collection of assigned courts debts
2. Identification of bi-lingual and multi-lingual debt collection
3. Collection of debts which will include
- Penalties
- Fines
- Fees
- Court costs
- Forfeited bail.
This is an on shore and off site tender. Interested service providers are requested to contact no later than July, 23, 2010, 4:30 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
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Outbound Telemarketing Service
Type: Tender
ID: 1007101
Category: Call Center Services
Title: Outbound Telemarketing Service
Clients Approx Budget: Between 150,000,00 abd 850,000,00 GBP
Volume of Work: 31 Months Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Outbound telemarketing service. The duration of the contract is 31 months.
Scope:
1. Provider will be required to make outbound calls and will promote services by us.
2. Provider will be required to call our existing customers and some newly started companies to promote our services.
3. Calls will be made from existing customer data and bought in data of companies who will have not have previously engaged with us.
This is an on shore and off site tender. The estimated tender value is between 150 000,00 and 850 000,00 GBP. Interested service providers are requested to contact no later than June, 6, 2010, 1:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Want to Apply for this
ID: 1007101
Category: Call Center Services
Title: Outbound Telemarketing Service
Clients Approx Budget: Between 150,000,00 abd 850,000,00 GBP
Volume of Work: 31 Months Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Outbound telemarketing service. The duration of the contract is 31 months.
Scope:
1. Provider will be required to make outbound calls and will promote services by us.
2. Provider will be required to call our existing customers and some newly started companies to promote our services.
3. Calls will be made from existing customer data and bought in data of companies who will have not have previously engaged with us.
This is an on shore and off site tender. The estimated tender value is between 150 000,00 and 850 000,00 GBP. Interested service providers are requested to contact no later than June, 6, 2010, 1:00 PM by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
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Chat And Email Support
Type: Project
ID: 1007100
Category: Call Center Services
Title: Chat And Email Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for chat and email support service. We need support for handling chats, emails and calls. We need provider that can provide the service for 8 hours every day from 10:00 AM to 6:00 PM EST from Monday to Friday.
The provider must have:
- Experience and a passion for chat support
- Experience with technical support
- Experience as a coach or trainer for customer support
- A drive to WOW customers
- Familiarity with the Handbags at wholesale service
- Great English skills, written and spoken.
Our estimated budget is 375 USD per month. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Want to Apply for this
ID: 1007100
Category: Call Center Services
Title: Chat And Email Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for chat and email support service. We need support for handling chats, emails and calls. We need provider that can provide the service for 8 hours every day from 10:00 AM to 6:00 PM EST from Monday to Friday.
The provider must have:
- Experience and a passion for chat support
- Experience with technical support
- Experience as a coach or trainer for customer support
- A drive to WOW customers
- Familiarity with the Handbags at wholesale service
- Great English skills, written and spoken.
Our estimated budget is 375 USD per month. Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Want to Apply for this
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