Outbound Contact Center Service

Type: Tender
ID: 1011183
Category: Call Center Services
Title: Outbound Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are India (Maharashtra) based looking to outsource our requirement of Call Center Service. We are looking for Outbound Contact Center Service.

Scope:
1. Contact center that can make calls
2. Calls must be made regarding recovery and management of assets
3. Center need to make voice and non-voice calls to borrowers of assets
4. Calls to manage the collection activity across India.

This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 27, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: India
Posted Date: 27-05-2011

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Call Box Call Answering Services

Type: Tender
ID: 1011107
Category: Call Center Services
Title: Call Box Call Answering Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Call Box Call Answering Services.

Scope:
1. Install, maintain and operate a motorist aid call box system
2. To establish and operate a Call Box Call Answering Center that will answer 100% of the voice and TTY calls generated by the call box program, including 511 Freeway Aid calls.
3. The selected contractor will be expected to answer 100% of the calls generated by their call box programs.
4. The contracts resulting from this RFP will be for a period of two years and ten months.
5. We have received 11,388 calls in the year 2010 (Jan to Dec).

This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 11, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United States
Posted Date: 21-05-2011

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Telemarketers for Call Center

Type: Project
ID: 1011085
Category: Call Center Services
Title: Telemarketers for Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Telemarketers for Call Center. We need providers to make calls and give a short pitch about our company. After making calls, update the record and type in excel in google documents.

Interested service providers are requested to contact as soon as possible along with their quotes and experience.

Country: United States
Posted Date: 19-05-2011

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Generation of Leads and Data Entry

Type: Project
ID: 1011058
Category: Call Center Services,Data Entry Services
Title: Generation of Leads and Data Entry
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Data Entry and Call Center Service. We are looking for Generation of Leads and Data Entry. We need someone that can generate leads from Yellow pages and create a list of Business name and contact info in excel. These lists will be used by our telemarketers to generate leads for advertising in our new free magazine.

Interested service providers are requested to contact as soon as possible along with their quotes and experience.

Country: United States
Posted Date: 17-05-2011

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Inbound Contact Center Service

Type: Tender
ID: 1011051
Category: Call Center Services
Title: Inbound Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound Contact Center Service. The duration of the contract is 5 years commencing from Sept1 2011 to Aug 2016.

Scope:
1. Provision of incoming, toll-free call center for members
2. The center must be located at our various offices
3. 24 hour/7 days per week basis, 365 days per year (including weekends and holidays)
4. Estimated number of call volume per week can be 2200
5. Calls will be for medical or pharmacy services, billing, reimbursement, health plans etc
6. Provision of appropriate and referrals information to the callers
7. Offsite representatives must be located and operate within the United States
8. Provide and maintain access to third party telephone
Interpreter Services for callers in each of the following languages:
- Bosnian
- Arabic
- Somali
- Vietnamese
- Kurdish
9. Operation of a device for deaf/teletypewriter line on 24 hour/7days per week basis, 365 days per year (including weekends and holidays).

This is an on shore and off site tender. Interested service providers are requested to contact no later than June, 13, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United States
Posted Date: 17-05-2011

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Nurse Advice Call Center Service

Type: Tender
ID: 1011046
Category: Call Center Services
Title: Nurse Advice Call Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Nurse Advice Call Center Service.

Scope:
1. Overall work encompasses the Nurse Advice Line plus the automated library, after hour’s notifications, and appointment setting/cancellations.
2. The Nurse Advice Line refers to a nurse triage telephone service answering the advice phone number and providing assistance to the caller using a software-based algorithmic driven system.
3. The contractor shall be responsible for the establishing, maintaining, and the overall management of all telephone lines and numbers.
4. Services shall be available 24 hours a day, 7 days a week, 365 days a year (24x7x365).

This is an on shore and off site tender. Interested service providers are requested to contact no later than May, 24, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United States
Posted Date: 16-05-2011

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Provision of customer Telephonic Survey

Type: Tender
ID: 1010932
Category: Call Center Services
Title: Provision of customer Telephonic Survey
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are Canada based looking to outsource our requirement of Call Center Service. We are looking for Provision of customer Telephonic Survey.

Scope:
1. Conduct a telephone public opinion survey and reporting in accordance with the requirements.
2. The Contractor shall survey a random sample of residents, by telephone, following proper survey methodology.
3. The survey instrument shall be in accordance with a previously administered questionnaire, subject to possible minor modifications.
4. Review and field test the questionnaire prior to conducting the Survey.
5. The total sample size shall be 600 respondents
6. Complete the Work and deliver the results to the Contract Administrator by July 22, 2011.

This is an on shore and off site tender. Interested service providers are requested to contact no later than May, 20, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: Canada
Posted Date: 07-05-2011

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Provision Of Call Center

Type: Project
ID: 1010925
Category: Call Center Services
Title: Provision Of Call Center
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for provision of call center service. We need call center to provide live transfers for an industry.

Interested service providers are requested to contact as soon as possible along with their quotes and experience.

Country: United States
Posted Date: 06-05-2011

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