Type: Tender
ID: 1012616
Category: Call Center Services
Title: Inbound Call Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound Call Center Service.
Scope:
1. Performing of call center operation services
2. Provide personnel to service a 24 hour hotline 7 days a week with incoming call volume estimated at approximately 200 calls per week
3. Toll free call line to respond to Army families, Soldiers, Retirees, Veterans, and Disabled Soldiers (beneficiaries) who are seeking information, or medical administrative issue.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than October, 27, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 21-10-2011
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Call Answering Services
Type: Tender
ID: 1012585
Category: Call Center Services
Title: Call Answering Services
Clients Approx Budget: 1400000 and 2000000 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Call Answering Services.
Scope:
1. Provision of call answering service in high volume
2. Services must be provided for period of 5 years.
This is an on shore and offsite tender. The estimated tender value is 1400000 and 2000000 GBP. Interested service providers are requested to contact no later than November, 14, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 19-10-2011
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ID: 1012585
Category: Call Center Services
Title: Call Answering Services
Clients Approx Budget: 1400000 and 2000000 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Call Answering Services.
Scope:
1. Provision of call answering service in high volume
2. Services must be provided for period of 5 years.
This is an on shore and offsite tender. The estimated tender value is 1400000 and 2000000 GBP. Interested service providers are requested to contact no later than November, 14, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 19-10-2011
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Telephone Answering Service
Type: Tender
ID: 1012463
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Telephone Answering Service.
Scope:
1. Provide toll-free telephone calling services for the State
2. International and domestic calls can be received on same line
3. International
i. Canada
ii Japan
iii. Mexico
iv. United Kingdom
v. All countries except those listed above in individual lines
4. Provide personal identification numbers (PINs) for user call security, at no additional cost to the State.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than October, 14, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 05-10-2011
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ID: 1012463
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Telephone Answering Service.
Scope:
1. Provide toll-free telephone calling services for the State
2. International and domestic calls can be received on same line
3. International
i. Canada
ii Japan
iii. Mexico
iv. United Kingdom
v. All countries except those listed above in individual lines
4. Provide personal identification numbers (PINs) for user call security, at no additional cost to the State.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than October, 14, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 05-10-2011
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Provision of Contact Center Service
Type: Tender
ID: 1012440
Category: Call Center Services
Title: Provision of Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are Australia based looking to outsource our requirement of Call Center Service. We are looking for Provision of Contact Center Service.
Scope:
1. Answer enquiries from customers in relation to their tax obligations
2. Customer Service & Solutions aims to achieve a service level of 80:120 for calls from general public
3. The hours of operation will be fom Monday to Friday 7:00 am to 7:00 pm
4. Manage various call and work types.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than October, 18, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Australia
Posted Date: 01-10-2011
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ID: 1012440
Category: Call Center Services
Title: Provision of Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are Australia based looking to outsource our requirement of Call Center Service. We are looking for Provision of Contact Center Service.
Scope:
1. Answer enquiries from customers in relation to their tax obligations
2. Customer Service & Solutions aims to achieve a service level of 80:120 for calls from general public
3. The hours of operation will be fom Monday to Friday 7:00 am to 7:00 pm
4. Manage various call and work types.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than October, 18, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: Australia
Posted Date: 01-10-2011
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