Type: Tender
ID: 1012923
Category: Call Center Services
Title: Telephone Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Telephone Answering Service. The duration of the contract is 1 year with 4 annual additional periods.
Scope:
1. Provide telephone support to answer calls
2. Service should be available 7 days/week, 24 hours/day and 365 days/year to students
3. Respond to inquiries concerning missing financial aid forms or other documentation
4. Respond to inquiries concerning deadlines, available aid, and status including disbursement dates and date credited to student account
5. Monthly reports providing metrics on all new cases, closed cases, and current/open cases.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 14, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 30-11-2011
Want to Apply for this
After Hours Answering Service
Type: Tender
ID: 1012901
Category: Call Center Services
Title: After Hours Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for After Hours Answering Service. The duration of the contract is 1 year with 4, one year additional extension period.
Scope:
1. Provide after hours, training days, on holidays, and as needed, 24/7 Call Answering Services
2. Answering service must maintain accurate records for all invoiced calls.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 5, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 25-11-2011
Want to Apply for this
ID: 1012901
Category: Call Center Services
Title: After Hours Answering Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for After Hours Answering Service. The duration of the contract is 1 year with 4, one year additional extension period.
Scope:
1. Provide after hours, training days, on holidays, and as needed, 24/7 Call Answering Services
2. Answering service must maintain accurate records for all invoiced calls.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 5, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 25-11-2011
Want to Apply for this
Inbound Telephone Answering Services
Type: Tender
ID: 1012895
Category: Call Center Services
Title: Inbound Telephone Answering Services
Clients Approx Budget: Need Best Proposals
Volume of Work: Jan 2012 to Dec 2012
Description: We are US looking to outsource our requirement of Call Center Service. We are looking for Inbound Telephone Answering Services. The duration of the contract is from Jan 2012 to Dec 2012.
Scope:
1. Answering service operators must be able to fluently communicate in the English language
2. Answering service will not “outsource” receipt of calls
3. Maintain accurate records for all invoiced calls
4. Average call length is ten (10) minutes
5. Use script to collect and record required call information
6. Generate reports with required information, all specific details given by caller in response to questions asked
7. Answer Hotline on holidays and weekends
8. All calls must be answered within five (5) rings
9. Approximately 500 calls per month will be miscellaneous requests for information
10. Billing must be on a 12 month cycle
11. Billing must be for incoming calls only.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than November, 29, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 25-11-2011
Want to Apply for this
ID: 1012895
Category: Call Center Services
Title: Inbound Telephone Answering Services
Clients Approx Budget: Need Best Proposals
Volume of Work: Jan 2012 to Dec 2012
Description: We are US looking to outsource our requirement of Call Center Service. We are looking for Inbound Telephone Answering Services. The duration of the contract is from Jan 2012 to Dec 2012.
Scope:
1. Answering service operators must be able to fluently communicate in the English language
2. Answering service will not “outsource” receipt of calls
3. Maintain accurate records for all invoiced calls
4. Average call length is ten (10) minutes
5. Use script to collect and record required call information
6. Generate reports with required information, all specific details given by caller in response to questions asked
7. Answer Hotline on holidays and weekends
8. All calls must be answered within five (5) rings
9. Approximately 500 calls per month will be miscellaneous requests for information
10. Billing must be on a 12 month cycle
11. Billing must be for incoming calls only.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than November, 29, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 25-11-2011
Want to Apply for this
Inbound Customer Support
Type: Project
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
Inbound Customer Support
Type: Project
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
Inbound Customer Support
Type: Project
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
Inbound Customer Support
Type: Project
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
Inbound Customer Support
Type: Project
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
ID: 1012876
Category: Call Center Services
Title: Inbound Customer Support
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Inbound Customer Support. We need someone that can take calls from 8:30pm-8:30am. The calls will be from US customers who wants to get a shipment quotes.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 23-11-2011
Want to Apply for this
After Hours Call Answering Services
Type: Tender
ID: 1012875
Category: Call Center Services
Title: After Hours Call Answering Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for After Hours Call Answering Services.
Scope:
1. Provide After Hours, weekends, holidays and emergency Call Answering Services for government authority.
2. Vendor should answer all calls between 5:00 pm to 8:30 am, from Monday to Friday, weekends and holidays.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 8, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 22-11-2011
Want to Apply for this
ID: 1012875
Category: Call Center Services
Title: After Hours Call Answering Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for After Hours Call Answering Services.
Scope:
1. Provide After Hours, weekends, holidays and emergency Call Answering Services for government authority.
2. Vendor should answer all calls between 5:00 pm to 8:30 am, from Monday to Friday, weekends and holidays.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 8, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 22-11-2011
Want to Apply for this
Telephone Answering & Processing of Vital Records
Type: Tender
ID: 1012874
Category: Call Center Services
Title: Telephone Answering & Processing of Vital Records
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Telephone Answering & Processing of Vital Records. The duration of the contract is 1 year with 3 additional, one year extension period.
Scope:
1. To process requests for vital records from customers by way of the web or telephone for government authority.
2. Vendor should provide both a toll free phone number and toll free fax number for applicant to use with the script written by the Vendor.
3. Vendor should answer calls in less than 2 minutes, 24 hours, 7 days, 365 days per year.
4. Pre proposal conference will be held on November 30, 2011.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 12, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 22-11-2011
Want to Apply for this
ID: 1012874
Category: Call Center Services
Title: Telephone Answering & Processing of Vital Records
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Telephone Answering & Processing of Vital Records. The duration of the contract is 1 year with 3 additional, one year extension period.
Scope:
1. To process requests for vital records from customers by way of the web or telephone for government authority.
2. Vendor should provide both a toll free phone number and toll free fax number for applicant to use with the script written by the Vendor.
3. Vendor should answer calls in less than 2 minutes, 24 hours, 7 days, 365 days per year.
4. Pre proposal conference will be held on November 30, 2011.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 12, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 22-11-2011
Want to Apply for this
Appointment Setting Service
Type: Project
ID: 1012872
Category: Call Center Services
Title: Appointment Setting Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Appointment Setting Service. We need someone that can set appointments to increase business and customers for industries and sales reps. We will provide the script.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 22-11-2011
Want to Apply for this
ID: 1012872
Category: Call Center Services
Title: Appointment Setting Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are looking to outsource our requirement of Call Center Service. We are looking for Appointment Setting Service. We need someone that can set appointments to increase business and customers for industries and sales reps. We will provide the script.
Interested service providers are requested to contact as soon as possible along with their quotes and experience.
Country: United States
Posted Date: 22-11-2011
Want to Apply for this
After Hours Call Handling Services
Type: Tender
ID: 1012705
Category: Call Center Services
Title: After Hours Call Handling Services
Clients Approx Budget: 2 Years Contract
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for After Hours Call Handling Services. The duration of the contract is 2 years.
Scope:
1. Provision of after hours telephone call handling
2. Calls answering from 5:00 pm to 8:00 am Mondays to Fridays and all Weekends, including Public Holidays
3. Provide a back-up service during normal working hours when the Centers are closed for training days.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 04-11-2011
Want to Apply for this
ID: 1012705
Category: Call Center Services
Title: After Hours Call Handling Services
Clients Approx Budget: 2 Years Contract
Volume of Work:
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for After Hours Call Handling Services. The duration of the contract is 2 years.
Scope:
1. Provision of after hours telephone call handling
2. Calls answering from 5:00 pm to 8:00 am Mondays to Fridays and all Weekends, including Public Holidays
3. Provide a back-up service during normal working hours when the Centers are closed for training days.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than December, 1, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 04-11-2011
Want to Apply for this
Professional Call Center Services
Type: Tender
ID: 1012697
Category: Call Center Services
Title: Professional Call Center Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Professional Call Center Services.
Scope:
1. Provision of professional and qualified call center services
2. Provision of 24x7 call center operation.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than November, 9, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 04-11-2011
Want to Apply for this
ID: 1012697
Category: Call Center Services
Title: Professional Call Center Services
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Professional Call Center Services.
Scope:
1. Provision of professional and qualified call center services
2. Provision of 24x7 call center operation.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than November, 9, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United States
Posted Date: 04-11-2011
Want to Apply for this
Consumer Helpline Center
Type: Tender
ID: 1012664
Category: Call Center Services
Title: Consumer Helpline Center
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Consumer Helpline Center. The duration of the contract is 5 years.
Scope:
1. Provision of contact center services for Consumer helpline
2. Inbound telephone queries from consumers related to financial products and services.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than November, 28, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 02-11-2011
Want to Apply for this
ID: 1012664
Category: Call Center Services
Title: Consumer Helpline Center
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for Consumer Helpline Center. The duration of the contract is 5 years.
Scope:
1. Provision of contact center services for Consumer helpline
2. Inbound telephone queries from consumers related to financial products and services.
This is an on shore and offsite tender. Interested service providers are requested to contact no later than November, 28, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.
Country: United Kingdom
Posted Date: 02-11-2011
Want to Apply for this
Subscribe to:
Posts (Atom)