Inbound Contact Center

Type: Tender
ID: 1010797
Category: Call Center Services
Title: Inbound Contact Center
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are Ireland based looking to outsource our requirement of Call Center Service. We are looking for Inbound contact center. The duration of the contract is 1 year.

Scope:
1. To handle calls from public requiring information on bank operation and financial sector
2. Maintain a database of all calls received
3. Answering of calls for helpline
4. Fluency in the English language and an ability to communicate in the Irish language are also required.

This is an on shore and off site tender. Interested service providers are requested to contact no later than May, 18, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: Ireland
Posted Date: 20-04-2011

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