Contact Center Service

Type: Tender
ID: 1008342
Category: Call Center Services
Title: Contact Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work: 5 Years Contract
Description: We are Ireland based looking to outsource our requirement of Call Center Service. We are looking for contact center service. The duration of the contract is 5 years.

Scope:
1. Our customer facing business currently process over 5 million customer requests annually across a range of media including inbound calls, out bounds calls, paper and email contacts as well as web service.
2. Contractors must have the capability to provide customer service, management and telesales activities.

This is a global and off site tender. Interested service providers are requested to contact no later than September, 30, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: Ireland

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