Inbound Call Center Service

Type: Tender
ID: 1012616
Category: Call Center Services
Title: Inbound Call Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Inbound Call Center Service.

Scope:
1. Performing of call center operation services
2. Provide personnel to service a 24 hour hotline 7 days a week with incoming call volume estimated at approximately 200 calls per week
3. Toll free call line to respond to Army families, Soldiers, Retirees, Veterans, and Disabled Soldiers (beneficiaries) who are seeking information, or medical administrative issue.

This is an on shore and offsite tender. Interested service providers are requested to contact no later than October, 27, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United States
Posted Date: 21-10-2011

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