Nurse Advice Call Center Service

Type: Tender
ID: 1011046
Category: Call Center Services
Title: Nurse Advice Call Center Service
Clients Approx Budget: Need Best Proposals
Volume of Work:
Description: We are US based looking to outsource our requirement of Call Center Service. We are looking for Nurse Advice Call Center Service.

Scope:
1. Overall work encompasses the Nurse Advice Line plus the automated library, after hour’s notifications, and appointment setting/cancellations.
2. The Nurse Advice Line refers to a nurse triage telephone service answering the advice phone number and providing assistance to the caller using a software-based algorithmic driven system.
3. The contractor shall be responsible for the establishing, maintaining, and the overall management of all telephone lines and numbers.
4. Services shall be available 24 hours a day, 7 days a week, 365 days a year (24x7x365).

This is an on shore and off site tender. Interested service providers are requested to contact no later than May, 24, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United States
Posted Date: 16-05-2011

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