Customer Satisfaction Survey

Type: Tender
ID: 1010440
Category: Call Center Services
Title: Customer Satisfaction Survey
Clients Approx Budget: Need Best Proposals
Volume of Work: 1 Year Contract
Description: We are UK based looking to outsource our requirement of Call Center Service. We are looking for customer satisfaction survey services. The duration of the contract is 1 year with the possibility of further extension for 1 year renewal.

Scope:
1. Survey our customers through telephone survey methodology
2. Analyse the results and report back on key customer dissatisfaction driver.

This is an on shore and off site tender. Interested service providers are requested to contact no later than April, 26, 2011 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United Kingdom
Posted Date: 16-03-2011

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